Dell is a new strategic supplier for U-M's computer hardware - Effective Jan 18

After an in-depth evaluation process by a cross-functional U-M team, Dell has been selected as a new strategic supplier for U-M's computer hardware. The new contract goes into effect January 18, 2021, and replaces the current HP contract.

The team that selected Dell was composed of representatives from the Ann Arbor, Dearborn, and Flint campuses as well as Michigan Medicine and—collectively—is responsible for nearly 90 percent of the university’s computer hardware spend. Computer hardware includes laptops, CPUs, monitors, keyboards, and other equipment.

The evaluation and selection process was undertaken as part of Procurement Services’ ongoing efforts to partner with suppliers that offer cost savings and outstanding customer service to the university community. Beyond these two key factors, it was integral that the new strategic supplier for computer hardware—Dell—offer a broad selection of computer hardware to meet the diverse educational, research, and patient-care needs of the institution. 

The new contract with Dell—based on previous spending trends—is expected to save U-M $1 million annually on computer hardware expenses. In addition to significant annual savings, Dell offers a variety of other benefits to U-M, including enhanced catalog functionality, lead-time guarantees when placing orders, a faster build process, better warranties, and customization options. 

Procurement Services is working closely with Dell to ensure a smooth transition. The existing catalog will be available until January 18, 2021. Our goal is to make this move as seamless and easy as possible for the university community.

Information and Technology Services (including MiWorkspace and Tech Shop), Health Information Technology & Services, and other campus units will send communications related to specific standard models and additional details in January. 

In the interim, please contact the Technology Procurement Team, if you have any questions about U-M’s new strategic supplier contract for computer hardware with Dell.