American Airlines

The university has a contract with American Airlines for business travel. Negotiated discounts are only available when booking airfare reservations in Concur, the university’s online booking tool, or through Conlin Travel, the university’s designated travel agency.

Ordering Information

Airfare reservations can be made either through the Concur online travel booking tool or via Conlin agent assistance.

Concur Login

Conlin Agent Assistance: (855) 200- 8785

Concur navigational assistance – ITS Service Center

Phone: (734) 764-4357

E-Email:4HELP@umich.edu

 

Additional Information

In addition to negotiated discounts on applicable fare classes, American Airlines offers the university the following perks:

 

Priority Boarding

American Airlines is now permitting business travelers with American Airlines University contract to board as Group 5 Priority Boarding. Business travelers must have a valid AAdvantage number recorded in their reservation at time of check-in to receive Group 5 boarding.

 

Enroll in AAdvantage 

 

Preferred Seating

Business travelers now have the designated access to preferable seats. Travelers will have access to our preferred seat website. This resource allows travelers to book seats that are otherwise reserved for our most frequent travelers such as window and aisle locations.

 

In order to take advantage of this benefit, travelers should visit seatselect.aa.com. Input your last name and PNR and select your desired seat, if available.

 

Seat select is only available when the reservation is booked in Concur, the university’s online booking tool, or through Conlin Travel, the university’s designated travel agency.

AAdvantage number must be in reservation.

 

American Airlines Flex Funds

Under the university’s American Airlines contract, Flex Funds, are an allotment of funds that are available for Conlin Travel to use for U-M ticket changes at reduced rates.

 

Name Change Program

American Airlines Name Change Program provides travelers with more flexibility in applying the value of unused tickets towards a new booking allowing a better utilization of the travel budget.

 

American Airlines Name Change processed with a $100 service fee + change fee

 

Name change programs allows Conlin Travel to transfer airline tickets from one person to another when the flight was booked through Conlin Travel or booked in Concur.

Procurement Contacts

Procurement Agent:
         Name: Becky Smeidendorf
         Phone: (734) 615-2721
         E-mail: rlsmied@umich.edu