Iron Mountain (Document Storage and Shredding)
Categories: Document Storage, Management and Protection
Social Impact Categories: Sustainable Purchasing, USA-Based
Contract Type: University Contract
This is a strategic contract for electronic and physical record management and off-site data protection services, including:
- Transportation and secure storage and indexing of physical records, media and images.
- Document, media and data destruction, including off-site shredding.
This supplier is a supporter of sustainability, something that U-M values. Please see the following Iron Mountain initiatives:
- Iron Mountain Environmental Sustainability
- Environment reports available for shredding
- Paperless record management
- Cost-effective shredding tips
Ordering
- ShortCode
Customers with established accounts can contact Iron Mountain Customer Service
at (800) 327-8345 or by email at [email protected]
To establish a new account:
- Contact Tamany Swackhamer directly (See SUPPLIER CONTACT below).
- Identify yourself as a University of Michigan unit.
- Request that your unit’s bill-to shortcode is at the beginning of your unit’s (customer) name, followed by a comma, then the unit name.
a. Example: “123456, Procurement Services”. - Provide your ShortCode to be charged. This will be used as the Iron Mountain “Department Number” (do NOT provide your actual unit ID).
- Provide the university’s Primary Account Number:
- For storage service use account number ID = UMICH
- For shredding service use account number ID = 7364X
- For data protection service accounts are unique and will be determined by Iron Mountain.
Shipping & Handling
Shipping and Handling charges may apply, depending on items and shipping method (i.e. ground, next day, etc).
Additional Information
Document Storage
- Records available, 24 hours, 7 days a week
- Secure records storage and management for paper records, electronic images, healthcare records, film and sound assets
- On-line ordering of records and reports through Iron Mountain connect
- Inventory and activity reports available
- Certificates of destruction
- Line item billing is provided through the monthly statement of activity
Shredding
- Destruction & shredding may include one-time purges or scheduled destruction of paper record, computer hard-drives and media
- Supplier will provide all security bins, labor, vehicles and other equipment & supplies necessary to perform these services
- Supplier commits to shredding material within 72 hours of arriving at the shred plant
- Call Supplier for security bins sizes and prices
Supplier Contacts:
For general questions contact:
Customer Service:
[email protected]
Tamany Swackhamer
Customer Success Manager
Phone: (484) 650-4617
E-Mail: [email protected]
Ryan Rahe
Senior Business Development Executive
Mobile: (317) 650-0845
E-Mail: [email protected]
Ordering information for existing accounts:
Billing questions:
Tamany Swackhamer
Customer Success Manager
Phone: (484) 650-4617
E-Mail: [email protected]
To check an order status:
Orders can be tracked through the online catalogue or by calling 800-942-8214