Southwest Airlines

The university has a contract with Southwest Airlines for business travel. Negotiated discounts are only available when booking airfare reservations in Concur, the university’s online booking tool, or through Conlin Travel, the university’s designated travel agency.

Ordering Information

Airfare reservations can be made either through the Concur online travel booking tool or via Conlin agent assistance.

 

Concur login

 

Conlin Agent Assistance: (855) 200-8785

 

Concur navigational assistance – ITS Service Center

Phone: (734) 764-4357

E-Email:4HELP@umich.edu

Additional Information

In addition to negotiated discounts on applicable fare classes, Southwest Airlines offers the university the following perks:

 

Baggage

No baggage fees for the first two checked bags.  Fees apply if a bag exceeds 50 pounds or 62 inches (L+W+H).

 

No Change Fees

In the event a trip is canceled, Southwest Airlines does not charge cancellation or change fees.

 

Rapid Rewards for Business Travelers

The Rapid Rewards program offers unlimited rewards seats, no blackout dates, no seat restrictions, and your points never expire!  As a Rapid Rewards Member, you earn points by flying or spending with Southwest Airlines’ partners and can use them how and when you want. To learn more, go to www.swabiz.com/rapidrewards/about

Procurement Contacts

Procurement Agent:
         Name: Becky Smeidendorf
         Phone: (734) 615-2721
         E-mail: rlsmied@umich.edu