TRAVEL ALERTS

Conlin Travel, the university’s dedicated travel agency, provides travel alerts which include news about regions in the world with heightened danger warnings, weather events leading to closed airports, ground transportation limitations in major cities and many other scenarios.  This is a great source of information made available on our website for the convenience of university travelers and travel arrangers.

TRAVEL NEWS FLASH (RED):  Level 4 (Posted 03/20/2020)

Level 4: Do Not Travel

The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel. 

If you have any questions or concerns, please call a Conlin Travel agent and we would be happy to assist you.

For the latest information regarding COVID-19, please visit https://www.cdc.gov/.

CONLIN TRAVEL NEWS FLASH (YELLOW): Flight Cancellations (posted 3/16/2020)

Flight Cancellations

We understand the amount of confusing information out there for travel. We are working day and night to sort through this for you.  One thing is for sure: If your travelers are to cancel their travel, they should do this with Conlin Travel on the phone or on Concur. There has been information provided by airlines that they can “No Show” and just not show up. This causes a delay in us getting the ticket information back from the airline. We want to be prepared when it comes time to rebook with waivers and unused ticket information. Please communicate with your travelers to cancel their reservation if that is your policy during this time.

If your organization maintains a Delta contract or have travelers with a particular airline status, please know that we are working directly with the airlines to ensure accurate cancellation procedures.

As we continue to navigate travel implications due to the COVID-19 pandemic, rest assured that we are here to support your travelers and your business needs at all times. To reach an agent please call (800) 783-9559 or for Concur assistance you may reach out to eServices team at (888) 387-3536.

Thank you,
Conlin Travel

TRAVEL NEWS FLASH (RED):  Europe to U.S. Travel Restriction Announced (Posted 03/12/2020)

Europe to U.S. Travel Restriction Announced


In response to the ongoing spread of the novel coronavirus, President Trump has announced a suspension of travel from Europe to the U.S.

According to the Associated Press, Homeland Security has further clarified by stating that "the new travel restrictions would apply only to most foreign nationals who have been in the 'Schengen Area' at any point for 14 days prior to their scheduled arrival to the United States. The restrictions don’t apply to legal permanent residents or immediate family of U.S. citizens."
(Source: https://apnews.com/6052e677cfc38b76224eccddb9f36eb0)

Please be assured that our team at Conlin Travel has been working diligently since the announcement was made last night to contact all affected travelers with all pertinent information and to provide recommendations. These travelers are being contacted individually by phone and/or email by a Conlin Travel agent. In addition, please advise that the only waivers our agents can provide are those offered by the airlines themselves. 

We thank you for your cooperation and patience during this time and will continue to monitor the situation. For more information or to adjust your travel plans, please call a Conlin Travel agent for assistance. 

CONLIN TRAVEL NEWS FLASH (YELLOW): Coronavirus Update # 5 (posted 3/3/2020)

Travel Impact Dashboard


Good Afternoon,

As we continue to monitor the global developments of the Coronavirus, Conlin Travel has created a dashboard to house all specific airline waiver information and also provide credible resources.

Please access the dashboard here: https://conlintravel.com/coronavirus

Should you be inclined to share this link with your travelers, please feel free to distribute as you see fit. As always, we continue to closely monitor airline changes, travel advisories and best practices in order to keep you informed.

Thank you,

Conlin Travel


TRAVEL NEWS FLASH (RED):  Update to China Travel Advisory due to Coronavirus outbreak (Posted 02/07/2020)

As the coronavirus gains momentum, we continue to monitor the situation closely. Below are the recent airline updates as well as travel restrictions by country. As the situation remains fluid, we recommend that you follow the latest developments via trusted news sources.

Airlines suspending flights to China or reducing capacity

  • Air New Zealand: cutting its Shanghai service from daily to four times a week from Feb. 18 to Mar. 31.
  • American Airlines: all services to and from mainland China are suspended through Mar. 27. Flights to Hong Kong are also suspended.
  • Delta Air Lines: suspends all service to China from Feb. 6 through Apr. 30. The airline previously announced cutting service to 21 flights a week till Apr.30.
  • China Eastern Airlines: the first Chinese carrier to suspend all service between China and the United States. The suspension is effected from Feb. 2 -10.
  • Emirates / Etihad: The United Arab Emirates suspended flights to and from China, except for Beijing. The UAE suspension, which state media said was until further notice, effects Dubai’s Emirates and Abu Dhabi’s Etihad Airways.
  • Egypt Air: flights to China suspended indefinitely. The airline connects to Beijing, Guangzhou and Hangzhou.
  • Hainan Airlines: flights between Budapest, Hungary, and Chongqing are suspended from Feb. 7 until Mar. 27.
  • Iberia: temporarily suspending all flights to Shanghai, its only mainland Chinese destination.
  • Kenya Air: flights to and from Guangzhou are suspended until further notice.
  • LOT Polish Airlines: temporarily suspend its flights to Beijing until Feb. 9.
  • Mandarin Airlines: suspended flights from Taiwan to Wuhan until the end of February.
  • Malaysia Airlines: temporarily suspends Kota Kinabalu-Shanghai-Kota Kinabalu flights effective Feb. 18 until further notice.
  • Oman Air: following the directives of the Public Authority for Civil Aviation (PACA), all flights to and from Guangzhou are suspended from Feb. 3. In addition, forward bookings to Guangzhou are not accepted.
  • Philippine Airlines: number of flights between Manila and China will be reduced by more than 50%.
  • Qantas Airways: flights to China are suspended from Feb. 9 untill Mar. 29. 
  • Qatar Airways: flights to China are suspended as of Feb. 3 untill further notice due to “significant operational challenges”.
  • Royal Air Maroc: direct flights to China suspended until Feb. 29.
  • Russia: all Russian airlines, with the exception of national airline Aeroflot and small Russian airline Ikar, will stop flying to China.
  • RwandAir: flights to and from China are halted until further notice.  
  • Singapore Airlines: would reduce capacity on some of its routes to mainland China in February. The cuts include flights to Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Xiamen and Chongqing, some of which are flown by regional arm SilkAir.
  • Scoot: all services to 18 cities in mainland China are suspended till Mar. 28. These cities include: Changsha, Fuzhou, Haikou, Hangzhou, Harbin, Jinan, Kunming, Nanchang, Nanjing, Nanning, Ningbo, Qingdao, Shenyang, Tianjjin, Wuhan, Wuxi, Xi’an and Zhengzhou. Ad-hoc cancellations of Singapore-Hong Kong and Singapore-Macau flights are also expected from Feb. 1 – Mar. 28. 
  • Shanghai Airlines: Chengdu-Budapest flights between Feb. 4 and Mar. 28 and Xi'an-Budapest flights between Feb. 6 and Mar. 26 are suspended. Its’ Shanghai-Budapest flight is unaffected.
  • Turkish Airlines: frequency on scheduled flights to Beijing, Guangzhou, Shanghai and Xi'an between Feb. 5 and Feb. 29 will be reduced.
  • Turkmenistan Airlines: suspended flights to and from Beijing from Feb. 1.
  • United Airlines: suspending all flights to China untill Mar. 28. The airline had previously announced reducing service to Beijing, Shanghai and Hong Kong only. Service to Hong Kong is also suspended.
  • Vietjet: all flights to and from China are suspended from Feb. 1.
  • Vietnam Airlines: will suspend flights to China from Feb. 6, and reduce flights from Ho Chi Minh City and Hong Kong to seven from 10 per week.
  • Virgin Atlantic: daily operations to Shanghai will be suspended for two weeks from Feb. 2.

How are countries reacting to the spread of the virus?

  • Australia: anyone arriving from mainland China, except for Australian citizens, residents or their family members, and air crew will be denied entry. It has also warned against any travel to all of mainland China.
  • Canada: citizens are advised to avoid all non-essential travel to China.
  • France: the government strongly discourage any travel to China.
  • Hong Kong: closed all border crossings except Hong Kong-Zhuhai-Macau bridge, Shenzhen Bay Port and Hong Kong International Airport. The city also bars residents of China’s Hubei province, where the outbreak is centered, from entering the city.
  • Indonesia: travelers who have been to China in recent weeks are denied entry into Indonesia. This would also include travelers on transit. In addition, the government has suspended free visa and visa-on-arrival services for Chinese citizens living in the mainland and called on Indonesians to temporarily stop traveling there.
  • India: Chinese passport holders and those who reside in China with electronic visas to India won’t be able to enter.
  • Israel: Foreign nationals arriving from China will be refused entry.
  • Japan:  People with symptoms of the coronavirus will be denied entry into the country. The government urges its citizens to avoid travel to China.
  • Laos: the country has sealed off Golden Triangle road borders with China and Myanmar and suspended flights to China.
  • Macau: temporarily close all 41 casinos for two weeks, starting Feb. 4.
  • Malaysia: imposed a temporary entry restriction into Sarawak to all citizens of China and other foreigners who have travelled to China in the last 14 days, with immediate effect. Meanwhile, those with Employment Passes, Student Passes, Long Special Passes will be allowed entry and subject to a compulsory self-quarantine at home for 14 days. Visa-on-arrival for Chinese nationals from Hubei province is also suspended.
  • Maldives: announced a ban on travelers arriving from China, Feb. 3.
  • Mongolia: closed its border with China until Mar. 2.
  • Myanmar: visas-on-arrival for all visitors from China is suspended.
  • New Zealand: foreigners traveling from mainland China will be denied entry. The ban, effective Feb. 3, covers anyone who is traveling from or has transited through China, and will last up to 14 days. It has also raised its travel advice about all of mainland China to “do not travel,” the highest level.
  • North Korea: borders to visitors from China have been shut since Jan. 22.
  • Pakistan: delayed opening its northern border with China, while Karachi Port Trust, operator of nation’s largest port, had asked immigration authorities not to allow crew on foreign vessels to disembark.
  • Philippines: travel ban widened to include visitors from all of China, including Hong Kong and Macau, while prohibiting Filipinos from traveling to those areas.
  • Russia: suspended visa-free tourist travels to China and temporarily blocked Chinese citizens from reaching Russia over the Mongolian border.
  • Singapore: no entry and transit of travelers who had traveled to mainland China in the previous 14 days. Visas of China citizens to visit Singapore have been suspended, including those already issued.
  • South Korea: from Feb. 4, South Korea will temporarily ban foreigners who have visited or stayed in Hubei within 14 days of entering. Seoul will also suspend its no-visa favor for Chinese tourists to Jeju Island for now. South Korea is also suspending tourism to China.
  • Taiwan: from Feb. 7, foreigners who have visited or resided in mainland China over the past 14 days before they arrive in Taiwan will be barred from entering Taiwan. The ban includes those who are eligible for visa-free arrival, landing visas, and e-visas, as well as those carrying valid visas.
  • United States: The U.S. is temporarily barring entry to foreign nationals who have visited China and pose a risk of spreading the illness, unless they are immediate relatives of U.S. citizens or permanent residents. Flights from China would be funneled through just seven U.S. airports. The State Department issued its highest level do-not-travel advisory for China.
  • Vietnam: the government ordered companies to stop accepting Chinese workers returning to the country after the Lunar New Year holidays. The suspension also applies to foreign workers traveling through Chinese regions affected by the outbreak. The Vietnamese aviation authority canceled all flight permits and suspended new flight licenses for airlines operating between the country and China.
  • The European Union plans to tighten entry conditions on Chinese nationals and those who have travelled to China in recent weeks. 
  • Kazakhstan and Sri Lanka are restricting visa issuance to all Chinese nationals.

CONLIN TRAVEL NEWS FLASH (RED):  Update to China Travel Advisory due to Coronavirus outbreak (Posted 1/30/2020)

Travel Impacts due to Ongoing Coronavirus Outbreak

Please be advised:

We are continuing to monitor the travel implications for those traveling to and from China. Many airlines are issuing waivers for several destinations in China and we recommend that travelers access the airlines website for the most current information. If you have any questions about an existing reservation, please call a Conlin Travel agent for assistance.

For FAQ's about the 2019-nCoV please visit https://www.cdc.gov/coronavirus/2019-ncov/faq.html.

You may also reach out to your Conlin Travel Account Manager for additional information.

*China remains at a Level 3 Travel status urging travelers to avoid all nonessential travel to China*
*Wuhan, China is a Level 4 Travel status*

We will continue to keep you informed.

Thank you.

CONLIN TRAVEL NEWS FLASH (RED):  Update to China Travel Advisory due to Coronavirus outbreak (Posted 1/28/2020)

Update to China Travel Advisory due to Coronavirus outbreak


Authorities at the US Department of State have escalated all travel to China as a Level 3 Travel Advisory, and have marked travel to Hubei province as Level 4. This is due to the ongoing outbreak of respiratory illness caused by a novel coronavirus first identified in Wuhan, China. Chinese officials have now reported thousands of cases and are monitoring the situation as it evolves.

US and Chinese authorities urge travelers to reconsider travel to China, particularly the city of Wuhan in Hubei province. Travel in China may be affected at little to no advance notice as Chinese authorities impose travel restrictions to contain the outbreak.

Conlin Travel will continue to provide updates as information becomes available.

For more information, please visit the Department of State's official page on China Travel Advisories: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/china-travel-advisory.html

CONLIN TRAVEL NEWS FLASH (YELLOW): Practice Enhanced Precautions due to Coronavirus outbreak in China (posted 1/22/2020)

Practice Enhanced Precautions due to Coronavirus outbreak in China

According to the Centers for Disease Control and Prevention, there is an ongoing outbreak of pneumonia caused by a new coronavirus. The outbreak was first identified in Wuhan, China and travelers to the area are advised to avoid contact with sick people. Chinese officials have reported hundreds of cases and are monitoring the situation as it evolves.

Please visit the following site for further information: https://wwwnc.cdc.gov/travel/notices/alert/novel-coronavirus-china

CONLIN TRAVEL NEWS FLASH (RED): Iraq and Middle East Travel Warning  (Posted 1/8/2020)

Due to heightened tensions and armed conflict in Iraq and the Middle East, the U.S. Embassy in Baghdad has urged U.S. citizens not to travel to Iraq and those currently in the country to evacuate. U.S. citizens in Iraq or those concerned about family in Iraq should contact the Department of State at +1-202-501-4444 or toll-free in the U.S. and Canada at 1-888-407-4747.

Please be advised that surrounding countries including Syria, Afghanistan, and Iran are also experiencing unrest and have been labeled with a "Level 4: Do Not Travel" status. 

We will continue to monitor safety developments and keep you informed of any changes that arise.
 
Please visit travel.state.gov at any time for more in-depth information and ongoing updates regarding this matter. 

CONLIN TRAVEL NEWS FLASH (GREEN): Conlin Travel Holiday Hours (Posted 11/19/2019)

Our offices will be closed on the following
dates/times in observation of the Holidays. Our after-hours
service will remain open and available to assist you.

 

Thursday, November 28th Closed
Friday, November 29th Closed
Tuesday, December 24th Closing at 12:30pm ET
Wednesday, December 25th Closed
Tuesday, December 31st Closing at 12:30pm ET
Wednesday, January 1st Closed

 

CONLIN TRAVEL NEWS FLASH (GREEN): Replacement Invoices Available 24/7 (Posted 9/30/2019)

Replacement Invoices Available 24/7

We are pleased to provide you with a new tool to request replacement invoices. You may access the tool at both www.conlintravelhub.com/myinvoice or www.conlintravel.com/myinvoice.

Invoices are available for pdf download or to be sent via email. To request an invoice, you will need the first and last name of the traveler, as well as either the record locator, ticket number or invoice number. You may also search by ticket number and ticket amount.

We hope this new feature provides a quick and simple way to obtain a replacement invoice. We value your business and strive to provide you with the best service solutions.

Thanks you,

Conlin Travel