Conlin Travel, the university’s dedicated travel agency, provides travel alerts which include news about regions in the world with heightened danger warnings, weather events leading to closed airports, ground transportation limitations in major cities and many other scenarios. This is a great source of information made available on our website for the convenience of university travelers and travel arrangers.
The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel.
If you have any questions or concerns, please call a Conlin Travel agent and we would be happy to assist you.
For the latest information regarding COVID-19, please visit https://www.cdc.gov/.
We understand the amount of confusing information out there for travel. We are working day and night to sort through this for you. One thing is for sure: If your travelers are to cancel their travel, they should do this with Conlin Travel on the phone or on Concur. There has been information provided by airlines that they can “No Show” and just not show up. This causes a delay in us getting the ticket information back from the airline. We want to be prepared when it comes time to rebook with waivers and unused ticket information. Please communicate with your travelers to cancel their reservation if that is your policy during this time.
If your organization maintains a Delta contract or have travelers with a particular airline status, please know that we are working directly with the airlines to ensure accurate cancellation procedures.
As we continue to navigate travel implications due to the COVID-19 pandemic, rest assured that we are here to support your travelers and your business needs at all times. To reach an agent please call (800) 783-9559 or for Concur assistance you may reach out to eServices team at (888) 387-3536.
Europe to U.S. Travel Restriction Announced
In response to the ongoing spread of the novel coronavirus, President Trump has announced a suspension of travel from Europe to the U.S.
According to the Associated Press, Homeland Security has further clarified by stating that "the new travel restrictions would apply only to most foreign nationals who have been in the 'Schengen Area' at any point for 14 days prior to their scheduled arrival to the United States. The restrictions don’t apply to legal permanent residents or immediate family of U.S. citizens."
Please be assured that our team at Conlin Travel has been working diligently since the announcement was made last night to contact all affected travelers with all pertinent information and to provide recommendations. These travelers are being contacted individually by phone and/or email by a Conlin Travel agent. In addition, please advise that the only waivers our agents can provide are those offered by the airlines themselves.
We thank you for your cooperation and patience during this time and will continue to monitor the situation. For more information or to adjust your travel plans, please call a Conlin Travel agent for assistance.
Travel Impact Dashboard
As we continue to monitor the global developments of the Coronavirus, Conlin Travel has created a dashboard to house all specific airline waiver information and also provide credible resources.
Please access the dashboard here: https://conlintravel.com/coronavirus
Should you be inclined to share this link with your travelers, please feel free to distribute as you see fit. As always, we continue to closely monitor airline changes, travel advisories and best practices in order to keep you informed.
As the coronavirus gains momentum, we continue to monitor the situation closely. Below are the recent airline updates as well as travel restrictions by country. As the situation remains fluid, we recommend that you follow the latest developments via trusted news sources.
Airlines suspending flights to China or reducing capacity
How are countries reacting to the spread of the virus?
Travel Impacts due to Ongoing Coronavirus Outbreak
Please be advised:
We are continuing to monitor the travel implications for those traveling to and from China. Many airlines are issuing waivers for several destinations in China and we recommend that travelers access the airlines website for the most current information. If you have any questions about an existing reservation, please call a Conlin Travel agent for assistance.
For FAQ's about the 2019-nCoV please visit https://www.cdc.gov/
You may also reach out to your Conlin Travel Account Manager for additional information.
*China remains at a Level 3 Travel status urging travelers to avoid all nonessential travel to China*
*Wuhan, China is a Level 4 Travel status*
We will continue to keep you informed.
Authorities at the US Department of State have escalated all travel to China as a Level 3 Travel Advisory, and have marked travel to Hubei province as Level 4. This is due to the ongoing outbreak of respiratory illness caused by a novel coronavirus first identified in Wuhan, China. Chinese officials have now reported thousands of cases and are monitoring the situation as it evolves.
US and Chinese authorities urge travelers to reconsider travel to China, particularly the city of Wuhan in Hubei province. Travel in China may be affected at little to no advance notice as Chinese authorities impose travel restrictions to contain the outbreak.
Conlin Travel will continue to provide updates as information becomes available.
For more information, please visit the Department of State's official page on China Travel Advisories: https://travel.state.gov/
According to the Centers for Disease Control and Prevention, there is an ongoing outbreak of pneumonia caused by a new coronavirus. The outbreak was first identified in Wuhan, China and travelers to the area are advised to avoid contact with sick people. Chinese officials have reported hundreds of cases and are monitoring the situation as it evolves.
Please visit the following site for further information: https://wwwnc.cdc.gov/travel/
Due to heightened tensions and armed conflict in Iraq and the Middle East, the U.S. Embassy in Baghdad has urged U.S. citizens not to travel to Iraq and those currently in the country to evacuate. U.S. citizens in Iraq or those concerned about family in Iraq should contact the Department of State at +1-202-501-4444 or toll-free in the U.S. and Canada at 1-888-407-4747.
Please be advised that surrounding countries including Syria, Afghanistan, and Iran are also experiencing unrest and have been labeled with a "Level 4: Do Not Travel" status.
We will continue to monitor safety developments and keep you informed of any changes that arise.
Please visit travel.state.gov at any time for more in-depth information and ongoing updates regarding this matter.
Our offices will be closed on the following
dates/times in observation of the Holidays. Our after-hours
service will remain open and available to assist you.
|Thursday, November 28th||Closed|
|Friday, November 29th||Closed|
|Tuesday, December 24th||Closing at 12:30pm ET|
|Wednesday, December 25th||Closed|
|Tuesday, December 31st||Closing at 12:30pm ET|
|Wednesday, January 1st||Closed|
Replacement Invoices Available 24/7
We are pleased to provide you with a new tool to request replacement invoices. You may access the tool at both www.conlintravelhub.com/myinvoice or www.conlintravel.com/myinvoice.
Invoices are available for pdf download or to be sent via email. To request an invoice, you will need the first and last name of the traveler, as well as either the record locator, ticket number or invoice number. You may also search by ticket number and ticket amount.
We hope this new feature provides a quick and simple way to obtain a replacement invoice. We value your business and strive to provide you with the best service solutions.