Conlin Travel, the university’s dedicated travel agency, provides travel alerts which include news about regions in the world with heightened danger warnings, weather events leading to closed airports, ground transportation limitations in major cities and many other scenarios. This is a great source of information made available on our website for the convenience of university travelers and travel arrangers.
Flint (FNT) Airport Evacuation Due to Stabbing
Please see this important new briefing from the American Society of Travel Agents regarding travel changes to Cuba.
President Trump Announces Changes to Cuba Travel, Trade Policy
President Donald Trump announced a rollback of parts of former President Barack Obama's 2014 accord with Cuba by imposing new restrictions on trade and travel to the island. Here are the main provisions affecting the travel industry:
At the same time, many parts of the Obama Administration's Cuba opening will be left as-is, including the U.S. and Cuban embassies in Washington and Havana, relaxed limits on Cuban-American travel and remittances to Cuba and the amount of rum, cigars, etc. Americans can bring back to the U.S.
These changes are not yet in effect – the directive instructs the Secretary of the Treasury to begin the process of issuing new regulations within 30 days, with final regulations issued "in the coming months." Until then, the current rules apply. In terms of how this applies to trips paid for but not taken yet, an OFAC FAQ document says "Provided that the traveler has already completed at least one travel-related transaction (such as purchasing a flight or reserving accommodation) prior to the President's announcement...all additional travel-related transactions for that trip...would also be authorized."
Much will depend on what the final rules look like – and ASTA intends to fully participate in the rulemaking process with an eye toward keeping Cuba a viable destination for U.S. travelers to the extent possible. We will keep you updated every step of the way.
Additional information on this issue can be found in the following links:
Marriott Now Requires 48 Hour Cancellation
Effective June 15, 2017 Marriott International has changed its cancellation policy requiring guests to cancel 48 hours in advance instead of 24 hours, to avoid any potential fees. Some Marriott locations may continue to implement their 72 hour cancellation policy.
This policy applies to all Marriott brands in the U.S., Canada, and Latin America, excluding Design Hotels and Marriott Vacation Worldwide Hotels.
At this time, clients with 2017 corporate agreements with unique cancellation policies will not be effected.
Two Hour Office Closure Thursday, June 1
Conlin Travel offices will be closed Thursday, June 1 from 4:30 - 6:30 PM EST. During this time, our after-hours support will take your calls. Conlin Travel will reopen at 6:30 PM.
If you have any trouble reaching our after-hours support during our short closure window, please try calling 800-823-1189, or leave us a message and we will contact you back as soon as possible. Calls sent to our after-hours during this window will not be charged the premium surcharge.
United Kingdom - Security Situation
This week the UK Government announced that the country’s terror threat level was raised from 'severe' to 'critical' - the highest level in the alert system indicating that an attack is possibly imminent - in the wake of the 22 May suicide bombing attack at Manchester Arena.
Military will be deployed to bolster security in highly populated events/areas including sporting events, concerts and travel hubs.
Travelers are urged to enroll in the Smart Traveler Enrollment Program (STEP) to receive security messages and make it easier to locate travelers in an emergency. The US Department of State uses these messages to covey information about terrorist threats, security incidents and other critical travel situations.
Some available resources include:
Please see this helpful information provided to us from the American Society of Travel Agents:
Resources on Overbooking
With the subject of airline "overbooking" very much in the news, we wanted to highlight some ASTA resources to help you respond to inquiries on the subject.
As a reminder, according to the U.S. Department of Transportation (DOT) overbooking is not illegal, and most airlines overbook their scheduled flights to a certain extent in order to compensate for no-shows. Passengers are sometimes left behind or "bumped" as a result. When an oversale occurs, DOT requires airlines to ask people who aren't in a hurry to give up their seats voluntarily, in exchange for compensation. Those passengers bumped against their will are, with a few exceptions, entitled to compensation.
Below are two resources to help you deal with these issues:
• Fly Rights – A Consumer Guide to Air Travel (U.S. Department of Transportation)
• Airline Bumping – What You Need to Know (TravelSense.org)
Homeland Security Bans Large Electronics on Some Flights
The Department of Homeland Security is enforcing new restrictions for passengers on flights to the U.S. from some countries in the Middle East and Africa. Passengers will no longer be able to bring electronic devices larger than a smartphone on board.
At this time, ten airports in eight countries — Egypt, Jordan, Kuwait, Morocco, Qatar, Turkey, Saudi Arabia and the United Arab Emirates — are affected. The airports are:
No U.S. airline will be affected as none flies nonstop from the affected cities to the United States.
Traveler Advice: Travelers to the United States from the airports listed above will be required to put all personal electronic devices larger than a cellphone or smartphone in their checked baggage.
Winter Storm Triggers Flight Cancellations Across the Northeast
Thousands of flights have been cancelled for Tuesday, 3/14 due to heavy snowfall and high winds.
Southwest Airlines confirmed that all flights at Philadelphia Airport (PHL) will be cancelled for the duration of Tuesday, 3/14.
American Airlines announced they will not be operating at JFK International Airport (JFK) or LaGuardia Airport (LGA) and will delay operations at Philadelphia Airport (PHL) until after 5 PM tomorrow, 3/14.
Carriers are issuing travel exception waivers. Please notice that each policy may differ in geographic coverage and travel dates.
Travelers: To confirm if your flight is eligible for a waiver, please contact Conlin Travel. Disruptions to flight schedules through Philadelphia Airport, Boston Airport, Newark Airport, John F. Kennedy Airport, Washington Dulles, and Chicago O'Hare are certain on Tuesday, 3/14. Confirm updated itineraries prior to departure for the airport.
(February 28, 2017) Effective today, Delta Air Lines will update two baggage policies for travel between the U.S. or Canada and Mexico.
Mexico City (MEX), Monterrey (MTY), Guadalajara (GDL) and Leon (BJX), Mexico
Delta will begin charging a first bag fee for travel between the U.S. or Canada and Mexico City (MEX), Monterrey (MTY), Guadalajara (GDL) and Leon (BJX), Mexico.
Key Change Summary
Passengers who purchase tickets on or after February 28, 2017, for travel between the U.S. or Canada and MEX, MTY, GDL and BJX will be charged a fee of $25 USD/CAD for the first checked bag. Previously, Delta did not charge for a first checked bag in these markets.
Please note: Delta SkyMiles Medallion members (Silver and above) will continue to receive two complimentary checked bags between the U.S. or Canada and all Mexico markets.
All Cities in Mexico
Delta will modify the third checked bag fee for travel between the U.S. or Canada and all cities in Mexico.
Key Change Summary
Passengers who purchase tickets on or after February 28, 2017, for travel between the U.S. or Canada and Mexico will be charged a fee of $150 USD/CAD for the third checked bag. This is an increase of $25. Medallion baggage allowances are not impacted by this change.
For more information, click here.
PreCheck Enrollment at Lansing Airport
Message from Capital Region International Airport:
Capital Region International Airport is pleased to announce that pre-enrollment has begun for another Transportation Security Administration’s PreCheck enrollment event taking place .
The PreCheck program allows participating fliers to experience a more efficient airport screening process by using dedicated security lanes that do not require removal of shoes, light jackets and belts. They can also leave laptops and compliant liquids in carry-on bags.
Pre-enrollment is highly encouraged to ensure your spot at the event. To learn more, and to pre-enroll today, click here.
Shooting Reported at Fort Lauderdale–Hollywood Airport
Conlin reports indicated at least one person was killed and eight others injured after a gunman opened fire at the Baggage Claim area of Terminal 2 at Fort Lauderdale–Hollywood International Airport (FLL/KFLL) in Florida state around . Police officials confirmed one suspect was in custody.
We are in the process of making contact with any potentially affected travelers.
ADVICE: For travelers expected to fly in or out of Hollywood Airport later today, allow all directives issued by local authorities. Consult airline representatives for itinerary updates prior to departure for the airport.
Southeastern US Winter Weather
Due to the forecasted winter weather in the Southeastern US Region, some carriers are offering travel exception waivers for voluntary itinerary changes. Travel waiver policies may differ in coverage and travel dates based on carrier.
Traveler Advice: Please contact Conlin Travel to determine if your itinerary is eligible for a travel waiver.
Multiple carriers have begun issuing travel exception waivers in anticipation for potential trip disruption due to Winter Storm Caly. Storm Caly is expected to track east across the Midwest and Northeast over the next few days.
To confirm if your flight is eligible for a waiver, please contact Conlin Travel. Please notice that each policy may differ in geographic coverage and travel dates.
Traveler Advice: Always confirm itineraries prior to leaving for the airport, and anticipate the potential for longer wait times upon arrival.
At least 1000 airport workers at EWR are expected to protest wages on November, 29th 2016. Local officials do not expect this to disrupt service at the airport. However, it is recommended that you check airline schedules and be prepared for possible delays.
Lufthansa Pilots Scheduled to Strike
Lufthansa pilots, represented by the Vereinigung Cockpit (VC) union, are expected to launch a 24-hour strike, affecting short- and long-haul flights, starting at 11 PM ET on 11/22 as part of a long-running pay dispute.
TRAVELER ADVICE: Major disruptions to Lufthansa flight schedules are likely if the strike goes ahead on 11/23. Contact Conlin Travel for assistance re-accommodating your flight.
Airport Construction at Gerald Ford International
As the holiday season approaches, travelers should expect to experience more traffic flow through airports. Please notice that in addition to busier airports, Gerald Ford International Airport (GRR) is undergoing a large-scale construction project and remodel of Concourse A (Delta's Primary Gate Area).
For more information and a map of the construction area, click here.
Traveler Advice: GRR recommends arriving at the airport two hours prior to your scheduled departure time and at the ticket counter no less than 90 minutes prior to departure.
Unionised public transportation workers and airline workers are threatening to launch a nationwide general strike affecting all trains, buses and metro services 10/21.
Traveler Advice: No flights have been cancelled at this time, however should the strike take place, anticipate major travel disruptions across the country onFriday, 10/21. Contact Conlin Travel for rebooking options; residual travel disruptions are likely on Saturday 10/22.
Upwards of 2,700 flights scheduled for October 6 and 7 were cancelled at Florida's Miami (MIA/KMIA), Fort Lauderdale (FLL/KFLL) and Palm Beach (PBI/KPBI) airports this morning, as Category 4 Hurricane Matthew moves north-westward towards West Palm Beach.
Authorities have since ordered mandatory evacuations for Brevard, Volusia, Flagler, Indian River, Martin and Palm Beach counties in Florida where Hurricane Matthew is expected to make landfall overnight October 6-7
Authorities maintain an alert in coastal areas as Typhoon Meranti made landfall near Xiamen, Fujian province, during early morning hours local time, bringing maximum sustained winds of 230 kph (145 mph) and gusts of up to 280 kph (175 mph). Emergency response measures remained in place for Fujian, Jiangsu, Zhejiang, Anhui and Guangdong provinces and in the Shanghai municipality.
ADVICE: Expect typhoon-triggered disruptions to travel and essential services over the next 24-48 hours; follow all emergency directives. Please contact Conlin Travel should you need assistance with travel accommodations.
Strike Forces Airlines to Cut Pairs Flights for September 15
France's Directorate General for Civil Aviation has ordered airlines to cut their flights to and from Paris-Charles de Gaulle (CDG/LFPG), Orly (ORY/LFPO) and Beauvais (BVA/LFOB) airports by 15% on Thursday (9/15), as air traffic controllers will be taking part in a nationwide CGT strike beginning later today (9/14) through Friday (9/16).
Some carriers have begun issuing travel exception waivers. Please notice that each policy may differ slightly in coverage. To confirm a flight is eligible for a waiver, please contact Conlin Travel.
Effective immediately, the Chinese government has restricted intra-China domestic flights from being booked through the normal distribution process. This means that tickets originating and ending within China cannot be booked in the Concur Travel online booking tool.
Conlin Travel international travel consultants can accommodate intra-China domestic travel requests by phone or email. Given the restrictions, we will not be provided any airline issued announcements about the flights booked. We will be sure to add your email address to the reservation for the airline to utilize for communication.
For more information, please contact our International Travel Department or your Conlin Travel Account Manager.
Planes Land Safely Following Bomb Threats
Earlier reports indicated bomb threats on two aircraft heading to Brussels Airport (BRU)today. Both aircraft have since landed safely and passengers have disembarked. According to sources the aircraft involved were:
Conlin Travel had no travelers aboard both aircraft. Due to the recent events around Brussels (BRU) please expect increased security measures and possible delays.
Bomb Threats Reported on Two Aircraft Scheduled to Land at Brussels Airport
Early reports indicate alerts of bomb threats on two aircraft scheduled to land at Brussels Airport (BRU) during evening hours local time, today. Authorities have indicated the threats are credible and emergency plans have been activated.
Major disruptions to operations at Brussels Airport are likely.
Conlin Travel is monitoring the event and will provide updates as more information becomes available.
Delta Ground Stop Lifted
Delta ground stop has been lifted and limited departures are resuming following a power outage in Atlanta that impacted Delta computer systems and operations worldwide.
Customers heading to the airport should anticipate delays and cancellations.
If you require assistance due to a delay or cancellation please contact Conlin Travel for further assistance.
Delta Airlines Grounds Flights due to World-Wide Computer Outage
Delta Airlines is experiencing a world-wide computer issue that has caused it to ground all outbound air. Many flights are expected to be cancelled today, Monday, August 8, 2016.
Travelers should confirm flight information prior to leaving for the airport and expect greater wait times. Conlin Travel is assisting travelers with alternate options as available.
Emirates Flight Emergency Landing
This morning (8/3), at approximately 5:30 EST, an Emirates flight caught fire after making an emergency landing at DXB (Dubai) due to a mechanical issue.
All passengers and crew on board were safely evacuated from the aircraft.
Conlin Travel did not have any travelers abord the aircraft.
At this time DXB (Dubai) has reopened and flights are operating normally.
Public transportation across Munich was recently halted after at least one gunman opened fire, killing as many as 15 people, at or near the Olympia-Einkaufszentrum mall (Hanauerstraße 68). The gunman reportedly fled the scene via public transportation.
Authorities have ordered people in the city to shelter in place, indoors and avoid all public areas.
Conlin Travel is in the process of contacting all potentially affected corporate accounts at this time.
All Turkish Airports Suspend Operations
Our sources indicate that all flights through Istanbul Atatürk Airport (IST/LTBA) and Sabiha Gökçen International Airport (SAW/LTFJ) have been cancelled until further notice, as a military staged coup against the government continues to further unfold in the country.
Conlin Travel is contacting potentially affect travelers at this time.
Fatal Accident in Nice, France
A truck driver rammed into a crowd of people gathered to watch fireworks during a Bastille Day celebration at the Promenade des Anglais in Nice at approximately11:00 PM local time. Security forces have deployed to the scene and the area has been cordoned off. Reports indicate that the incident has resulted in 60 fatalities and at least 100 injured.
Conlin Travel reporting indicates that we do not have any travelers scheduled in the Nice, France area at this time.
Severe Thunderstorm - New York
Severe weather is impacting travel in New York. Some major airline carriers are now issuing waivers for ticket change fees for affected flights. Please notice that each waiver may be different in geographic coverage and travel dates.
Conlin advises travelers to confirm their itineraries prior to departure. To confirm if a flight is eligible for a waiver, please contact us.
Typhoon Nepartak expect to make landfall: Taiwan
Typhoon Nepartak is due to make landfall in Taiwan in the next several hours. Due to the likelihood of the typhoon increasing in size and causing major disruptions, Conlin Travel has reviewed the locations for our clients and at this time your company does not have any travelers in the area. We will continue to monitor the situation and advise of any changes.
Read Weather Channels coverage of Typhoon Nepartak, here.
Explosions at Istanbul Atatürk Airport
A few hours ago, explosions and gunfire were reported at Istanbul's Atatürk Airport.
At least 10 people were killed and approximately 40 others injured when two suicide bombers detonated their explosives after one opened fire with a kalashnikov rifle at the entry to the international terminal at Istanbul Atatürk International Airport (IST/LTBA); sources further indicated that police opened fire on the two suicide bombers prior to their attack but failed to halt their detonations.
Travel Advice: Defer all travel to and near the airport at this time.
Conlin Travel does not have any travelers at Atatürk Airport or scheduled to be at this location.
Today, Air France released an official statement confirming the call for strike action for the dates of June 11-14. The airline has specified that Air France flights operated by an aircraft of other airlines, including HOP, KLM and Delta, will not be affected by this strike.
Air France states:
For June 11, we plan to operate more than 90% of our long haul flights, 90% of our domestic flights, and around 75% of our medium-haul flight to and from Paris - CDG. Last minute disturbances are not excluded.
Update of our flight schedule for June 11 is on-going. For the next days, fromJune 12 to 14, according to the estimate of the number of employees on strike, our flight schedule will be adapted accordingly and published the day before your departure.
ADVICE: The airline is offering flexibility for flight changes due to the strike. Please notice that policies may vary due to local operational circumstances and limitations. Travelers: To confirm if your flight is eligible for a waiver, please contact Conlin Travel.
A Tropical Storm Warning has been issued for Indian Pass to Englewood in Florida and for Sebastian Inlet, Florida, to South Santee River in South Carolina as Tropical Storm Colin approaches. The storm is forecasted to approach Florida's Big Bend coastal area over the next 12 hours, before moving across portions of Florida and southeastern Georgia by tomorrow, June 7.
Some airlines have begun issuing travel exceptions for customers who wish to make voluntary itinerary changes due the Tropical Storm. Please notice that policies may vary between carriers due to local operational circumstances and limitations.
ADVICE: Contact Conlin Travel to to determine if your flight is eligible for voluntary itinerary changes. Please anticipate potential travel disruptions in Southern US coastal regions.
Effective immediately, the U.S. Passport Office is now issuing second passports with 4 year validity instead of 2 years. Holding a second passport is especially beneficial if you travel abroad frequently since it allows you to keep one passport with you as you travel, while the second is at a consulate waiting for your visa request to be processed. To obtain a second passport you must meet certain requirements.
Visit the CIBT website to learn more.
Source: CIBT Weekly Update eNewsletter May 26, 2016
Little is known about the cause of the Egypt Air 804 passenger jet crash that occurred early this morning from Paris to Cairo but the investigation is continuing. We confirm that no travelers with reservations through Conlin Travel were aboard Egypt Air 804.
Conlin advises travelers to confirm their itineraries prior to departure and to contact us should your plans require changes.
Tighter security measures in place at major US airports are causing massive delays and missed flights for many passengers. Some airports experiencing the highest delay times include Atlanta, Chicago, Detroit and New York.
According to the Chicago Tribune, O'Hare officials are recommending travelers arrive to the airport at least 3 hours prior to their flight departure time.
Travelers: Please confirm flight status prior to arriving at the airport and allow extra time for security delays. Contact Conlin Travel should fight plans require changes.
Due to planned strike action by Lufthansa airport staff represented by the Verdi union, at least 895 flights have been cancelled throughout Germany fortomorrow, April 27. Further cancellations and delays are expected.
At this time airline travel waivers are being issued.
Travelers: Anticipate mass flight cancellations and additional delays to flights throughout Wednesday, April 27. To confirm if your flight is elgible for an airline travel waiver, please contact Conlin Travel.
Please see the following message from Delta:
Delta is deploying Radio Frequency Identification (RFID) baggage tracking technology, a first for U.S. carriers, providing customers with improved real-time tracking of luggage throughout the travel experience.
This move marks a historic shift for Delta and the 120 million bags it handles annually. RFID will replace barcode hand scanning – the industry standard since the early 90s. With this new technology, scanners use radio waves to capture highly accurate and consistent data stored on an RFID chip embedded in the luggage tag, driving superior tracking and increased transparency.
With RFID, customers will see their bags on and off the aircraft during their journey via push notifications to the Fly Delta mobile app beginning in the fourth quarter of 2016.
Initial deployments of RFID integrated throughout the baggage process show that bags are tracked
at a 99.9 percent success rate, ensuring proper routing and loading. RFID will soon track bags on all Delta mainline and Delta Connection flights.
Better baggage handling processes and enhanced technology have already shrunk the airline’s mishandled bag rates by 68 percent over the past 10 years, establishing Delta as the leading
U.S.-based global airline for baggage performance. In 2015 Delta led U.S. global airlines in DOT
bag performance while setting six monthly DOT records and a full year record.
For more information and to read the full news release, click here.