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Iron Mountain (Document Storage and Shredding)

Sustainable Purchasing USA-Based
This is a strategic contract for electronic and physical record management and off-site data protection services, including: Transportation and secure storage and indexing of physical records, media and images. Document, media and data destruction, including off-site shredding. This supplier is a supporter of sustainability, something that U-M values. Please see the following Iron Mountain initiatives: […]


Customers with established accounts can contact Iron Mountain Customer Service
at (800) 327-8345 or by email at

To establish a new account:

  1. Contact Tamany Swackhamer directly (See SUPPLIER CONTACT below).
  2. Identify yourself as a University of Michigan unit.
  3. Request that your unit’s bill-to shortcode is at the beginning of your unit’s (customer) name, followed by a comma, then the unit name.
    a. Example: “123456, Procurement Services”.
  4. Provide your ShortCode to be charged. This will be used as the Iron Mountain “Department Number” (do NOT provide your actual unit ID).
  5. Provide the university’s Primary Account Number:
  • For storage service use account number ID = UMICH
  • For shredding service use account number ID = 7364X
  • For data protection service accounts are unique and will be determined by Iron Mountain.

Purchasing Options: ShortCode,