Find Products & Services

Search U-M Internal Service Providers and university-wide contracts. 

Grid | List

Dropoff

USA-Based
Dropoff is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana.  Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

To place an order or set up a new route contact the following:

  • During normal business hours: 734-623-2996
  • After normal business hours: 888-376-7633

John’s Pack and Ship

Michigan-Based Small Business USA-Based
John’s Pack and Ship is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for the local Ann Abor and Greater Washtenaw County areas.  Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

To place an order call 213-202-2885.

For additional support, contact:

  • During normal business hours: 734-665-2664
  • After normal business Hours: 734-260-3327

Lab Logistics is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana. Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

Order online at www.lablogistics.com > ‘Account Login’

Need help creating an on-demand order?  Click here for the online training manual

Don’t have an account? Click here for account creation instructions

To set up a new scheduled route or to make changes to an existing route, contact Lab Logistics.

Click here for the Rapid Ship portal training video

Click here for video transcript 

Click here for a list of Rapid Ship portal training Q&A

UPS

Sustainable Purchasing
This is a primary strategic contract for express, ground and international delivery services. This supplier participates in sustainability consistent with the university’s values. See UPS’s corporate responsibility.  

Ordering:

Account requests/changes:
To request a new UPS U-M CampusShip® account, new log in ID for an existing account or to make changes to an existing account, complete and submit the online request form. Access to the form is restricted and requires authenticated login using your uniqname and UMICH password.

Not familiar with UPS CampusShip?
View the CampusShip Quick Start Reference Guide or watch the CampusShip User Tutorial.

For current certified & approved shipping locations, call (800) 554-9964. If you are not sure if the material you are sending is considered hazardous, contact OSEH at (734) 763-6973.

Reliable Delivery

Small Business
This is a strategic contract with a small business for courier service. Reliable Delivery provides services throughout the lower peninsula of Michigan, and northern Ohio. Reliable Delivery offers specialized pricing and services to university units, including deliveries to or from other cities, afterhours, multiple stops, and scheduled route service. Services and customer support are available […]

Ordering:

Request a new accountby sending request to UofM@reliabledelivery.com. Remember to include your unit name, contact information and bill-to ShortCode.

Once your account is established, orders can be placed via Reliable Delivery’s online ordering web page:http://reliabledelivery.com/

Metro Delivery

Michigan-Based Small Business USA-Based Women-Owned
This is a strategic contract with a small, woman-owned business for courier service. Metro Delivery offers specialized pricing and services to university units, including deliveries to or from other cities, afterhours, multiple stops, and scheduled route service. Metro Delivery does not use independent contractors or subcontractors. All vehicles are marked company vehicles.

Ordering:

To place an order with a shortcode or for delivery information:

Jessica Nowling
Service & Operations Manager
(734) 973-0973
jnowling@metrodelivery.com

Judith O’Neill
Service & Operations Manager
(734) 973-0973
joneill@metrodelivery.com

FedEx

Sustainable Purchasing
This is a secondary contract for domestic & international shipping and courier service, to be used if the services desired are not available with UPS, such as category A hazardous material. FedEx is a sustainable supplier, consistent with U-M’s values.

Ordering:

Where FedEx must be used because UPS cannot provide the specific requirement, the P-Card will be used as the payment method. We recommend establishing a new FedEx account. You may need assistance from Jennifer Henderson, FedEx Worldwide Account Manager, to update the billing method to P-Card or to establish a FedEx online profile.

Jennifer Henderson can be reached at jennifer.henderson@fedex.com or (773) 332-2608.

P-Card Holders needing to establisha new FedEx account and receive negotiated ratesmust complete all of the following steps:

  1. Complete and submit the Request for Exception form
  2. Have a valid University P-Card
  3. Complete the FedEx account request form and send it to strategicca@umich.edu. The account will be emailed to you.
  4. Once you receive the account, create a FedEx online login ID and password at FedEx.com and register the account.
  5. Sign up for FedEx Billing OnlinePlus- allows the account holder to review and dispute charges before they are paid. FedEx Billing Online Plus will show as a summary billing line for each payment on your P-Card statement.

Any FedEx small package invoices that are not billed to a specific account and/or were not automatically billed to a P-Card can be paid using a P-Card by calling 800-GO-FedEx (800-463-3339). Use expense type Freight/Shipping. Alternatively, a non-PO voucher can be used to pay a one-time FedEx invoice only if the unit does not have a P-Card established.

FedEx Freight:
Freight invoices under $5,000 should be paid via P-Card. Invoices over $5,000 should be paid by entering an ePro requisition (Purchase Order), leave the supplier ID blank and choose Todd Coon (tcoon) as the buyer.