Find Products & Services

Search U-M Internal Service Providers and university-wide contracts. 

Grid | List

Dropoff

USA-Based
Dropoff is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana.  Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

To place an order or set up a new route contact the following:

  • During normal business hours: 734-623-2996
  • After normal business hours: 888-376-7633

John’s Pack and Ship

Michigan-Based Small Business USA-Based
John’s Pack and Ship is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for the local Ann Abor and Greater Washtenaw County areas.  Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

To place an order call 213-202-2885.

For additional support, contact:

  • During normal business hours: 734-665-2664
  • After normal business Hours: 734-260-3327

Lab Logistics is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana. Services and customer support are available 24 hours a day / 7 days a week.

Ordering:

Order online at www.lablogistics.com > ‘Account Login’

Need help creating an on-demand order?  Click here for the online training manual

Don’t have an account? Click here for account creation instructions

To set up a new scheduled route or to make changes to an existing route, contact Lab Logistics.

Click here for the Rapid Ship portal training video

Click here for video transcript 

Click here for a list of Rapid Ship portal training Q&A

Xerox Corporation

Sustainable Purchasing USA-Based
Xerox is a strategic supplier for multi-function copiers & printers. This agreement with Xerox provides printing, copying, and scanning as a service with no time commitments on hardware, and pricing based strictly on your actual usage. All services provided by Xerox, including needs assessments, installation, maintenance service, toner, staples, and toner recycling are included in […]

Ordering:

Xerox is now available to provide services to all Ann Arbor academic and administrative units, Dearborn and Flint campus units and including all Michigan Medicine units.

To schedule a consultation with Xerox to assess your print needs, order a new device or to replace an existing device, please call or email our Xerox Client Manager:

Linda Bruhn
linda.bruhn@xerox.com

Please visit the Xerox Green World Alliance page for additional information on toner returns, printing a return label, recycling your toner, scheduling toner pickup and ordering boxes.

*To order supplies or service on your Xerox MFD, contact the Xerox HelpDesk at (855) 249-4213, available 24/7 to assist.  

Please have the following information available when calling the Xerox HelpDesk:

  • Xerox Serial Number or Asset Tag Number (These numbers are available on the Xerox label on the front, or top of your MFD) *Helpful hint – take a picture of this label with your phone
  • Contact information of the person calling
  • Request service or supplies for your Xerox MFD on the service and supplies tab
  • Request a move, change, removal of your Xerox MFDs or request an additional device.Refer to the Move, Add, Change and Dispose (MACD) tab
  • Review information about the multi-function devices (MFDs) available from Xerox on the Technology tab

UPS

Sustainable Purchasing
This is a primary strategic contract for express, ground and international delivery services. This supplier participates in sustainability consistent with the university’s values. See UPS’s corporate responsibility.  

Ordering:

Account requests/changes:
To request a new UPS U-M CampusShip® account, new log in ID for an existing account or to make changes to an existing account, complete and submit the online request form. Access to the form is restricted and requires authenticated login using your uniqname and UMICH password.

Not familiar with UPS CampusShip?
View the CampusShip Quick Start Reference Guide or watch the CampusShip User Tutorial.

For current certified & approved shipping locations, call (800) 554-9964. If you are not sure if the material you are sending is considered hazardous, contact OSEH at (734) 763-6973.

Teksystems

Michigan-Based USA-Based
This is a strategic contract for a wide array of IT positions for use on short term projects/assignments.

Ordering:

Orders can be placed through Quote to Order.

PCards and non-QTO purchase orders are not accepted.

This portal is designed to help customers request quotes from multiple suppliers, select a supplier for each project, record data for later use, communicate via a message board specific to your project, and retrieve historical information on your projects. A U-M ID and a Kerberos password are needed to get started.

Staples

Sustainable Purchasing
This is a strategic contract for office supplies. Staples Webinar Staples contract pricing has been extended to all U-M employees. For sign-up information, visit the M-Card Discount page.

Ordering:

To place an order, log into M-Marketsite.

Alternate Ordering Method

ShortCode orders should only be placed for the following:

  • Special quotes and configurable items, such as signature stamps, contact the U-M Customer Success Consultant, Dan Behrendt at (248)926-6564or email Daniel.Behrendt@Staples.com. A ShortCode will be required to place the order
  • Special order items not available in the M-Marketsite catalog contact Susan Corder at Susan.Corder@Staples.com. Susan will research the products and provide a quote. A ShortCode will be required to place the order. For information related to those items identified as restricted on the punch-out catalog, see the Additional Information – Restricted Purchases section below.

PCards are not accepted.

Purchasing Options: M-Marketsite, ShortCode,

This is a strategic contract for hourly unarmed uniformed guard services, dispatched 24/7. Prudential Security is fully licensed and insured. All hires must go through the Department of Public Safety and Security (DPSS) before hiring. Services include: Uniformed security officers Mobile security patrol Event services

Ordering:

To hire guard Service:

1. Contact DPSS Business Services to obtain a clearance code.

Phone: (734) 763-3434 Monday-Friday
Phone: (734) 763-1131 After-hours/weekends

2. Contact Ray Borchard at Prudential to arrange for your security needs and provide a ShortCode for payment.

Ray Borchard

Prudential Titan Security Group

Director of Sales and Marketing

20600 Eureka Road, Suite 900

Taylor, MI 48180

Office: 734-286-6000

Cell: 734-330-3916

rborchard@titan-security.com

www.titan-security.com

Reliable Delivery

Small Business
This is a strategic contract with a small business for courier service. Reliable Delivery provides services throughout the lower peninsula of Michigan, and northern Ohio. Reliable Delivery offers specialized pricing and services to university units, including deliveries to or from other cities, afterhours, multiple stops, and scheduled route service. Services and customer support are available […]

Ordering:

Request a new accountby sending request to UofM@reliabledelivery.com. Remember to include your unit name, contact information and bill-to ShortCode.

Once your account is established, orders can be placed via Reliable Delivery’s online ordering web page:http://reliabledelivery.com/

Radiant Logistics Partners LLC

Minority-Owned Small Business USA-Based
Radiant Logistics Partners LLC is a global transportation and supply chain management company, contracted for Customs brokerage, freight cartage, freight forwarding and packaging/palletizing of larger shipments (over 150 pounds or larger than small package couriers will accept). Services include but not limited to the following: Customs Clearance International Air and Ocean Domestic Air and Ground […]

Ordering:

For shipping requests, complete the quote request form below and email it to Radiant.Logistics@umich.edu. If this is your first time placing an order, Radiant Logistics will establish a new account for your unit.

Radiant Quote Request Form

For non-shipping requests, call or email the appropriate contact in the “Supplier Contacts” section below.

Radiant will send invoices to your unit. Make payment arrangements via ePro requisition (PO), supplier ID 0000784381.

PCards are not accepted.

Purchasing Options: Purchase Order,