Konica Minolta Business Solutions

Konica Minolta is no longer the strategic supplier for multifunction copiers & printers. If you currently have a lease agreement with Konica Minolta, it will remain in effect until expired, or until your device is replaced. All current lease agreements include toner, staples and maintenance.

Please have the following information available when emailing or calling about your Konica device:

Konica ID # or the Serial Number (These numbers are available on the front of your MFD) *Helpful hint – take a picture of this label with your phone

If you are experiencing an ongoing service issue, are out of toner or need to schedule pick-up of your Konica device, contact:

Nicole VanDriessche

Admin Ops Specialist

Phone: (248) 883-6056

Email: uofm@kmbs.konicaminolta.us

If you have questions regarding your Konica lease expiration date or buyout information, please contact:

Customer Service
Email:uofm@kmbs.konicaminolta.us

If you have a need for a new multifunction copier, please see our webpage for our current strategic supplier, Xerox.

To change a shortcode, or move a device contact Laura May, Administrative Operations Specialist, uofm@kmbs.konicami nolta.us or (734) 452-4222.

To purchase additional options for your device, fill out and return the Agreement to Purchase Options Form to robincc@umich.edu. Payment method for additional options is by PCard only.

All lease agreements include toner, staples and maintenance.

To request your device be removed, fill out and return theKonica Equipment Removal Authorization formto uofm@kmbs.konicaminolta.us.

To add a user box to device see instructions. For information on the security for Konica devices please click here.All lease agreements are four (4) year time commitments. Leases for used equipment with no time commitment are available on a very limited basis, for availability information contact Robin Eckel, robincc@umich.edu.

For copiers not included in the V-Care program (where copiers can be read remotely), users will need to enter a meter readingfrom the Konica Minolta page.