Topic: Emburse Enterprise Expense

How do I obtain a copy of a Concur report?

Navigate to https://apps.procurement.finance.umich.edu/secure/concur/ReportGrabber.cfm
  • You will need to use SSO
  • The app will automatically open with a list of your own reports from Concur
The PDF download will include the report summary, all expense line details, and all attachments/receipts included in the report. Please note that a full repository of reports is expected to be available by the end of January 2025. The automated process is working to load the newest Concur reports first. Any reports that are not available in the repository can be requested from the Expense Team in Procurement Services using this form. For additional information, please read our knowledge base article Obtaining PDF of Concur Report.

Why did I receive a $0 receipt from CTP?

You will receive two receipts in Emburse Enterprise for hotel and car rental bookings. One will be for the CTP booking fee, the other will show $0.00 as no payment is due to the hotel or rental car company at the time of the booking. These receipts should be deleted in Emburse Enterprise as the hotel and rental car companies will be paid directly and will issue receipts at the time of payment.

Will we be able to link our Uber/Lyft accounts to Emburse Enterprise so our receipts automatically populate there?

For services like Uber and Lyft, once the user updates their Business Profile in the service apps to point to Emburse Enterprise as their expense provider, you would start getting the receipts for that user. You can read more about Uber here and about Lyft here.

Who will have access to Emburse Enterprise?

Everyone with an employee relationship to U-M will have access to Emburse Enterprise, just like the current setup with Concur.

What information or fields in Emburse Enterprise will be extracted into voucher details/SOA?

The information on the voucher for Emburse Enterprise expense reports will be identical to what you see today for Concur expense reports.

Will our “free” subscription to TripIt Pro end?

TripIt Pro access will be lost when the Concur platform is retired. However, a new Emburse Enterprise replacement called Emburse Go will be implemented in Fall 2024/Winter 2025. You will still be able to use the free version of TripIt.

Will I still have access to old Concur reports and data after the transition to Emburse Enterprise?

You will continue to have access to Concur to download pdfs of old reports until September 30, 2024 (a 60-day overlap with Emburse Enterprise). After that, report data will continue to be available via the Data Warehouse/Business Objects. For those areas that need to access more detailed documentation, the project team is working with Concur to ensure that historical reports and accompanying receipts/imaging are available. We are not yet sure how they will be accessed (whether directly by a user, or through a request process) but are developing that process as we learn more from Concur. As we solidify that process, we will ensure that there are work instructions available to guide any users who need historical documentation.

Why did U-M choose Emburse Enterprise (formerly named Chrome River)?

During the RFP process, Emburse Enterprise was the top pick by a diverse group of campus, Shared Services Center, and Procurement Services representatives. Key factors for the decision included:
  • High customer satisfaction with existing BIG10 customers
  • Improved user experience
  • Responsiveness to customer feedback and direction with software roadmap
  • Efficiency gains for campus and SSC users, including existing integration with CTP (travel program), a mature OCR reader, robust API capabilities, and a super delegate role providing full visibility and access to SSC.

I submit my expense reports to the SSC, what’s changing for me?

  • All expenses will be submitted to the SSC using the new eForm. The required information will be the same. The addition of the eForm will provide a streamlined process that ensures all the needed information is collected to ensure timely and accurate processing. 
  • If you approve expense reports as part of your role, you will be required to take the Expense Approver Training before approving expense reports in Emburse Enterprise. This training will be accessible via MyLinc and the certification will be good for 3 years before a refresher training is required.

What training will be required?

If you approve expense reports as part of your role, you will be required to take the Expense Approver Training and complete the MyLINC assessment before approving expense reports in Emburse Enterprise. The certification will be good for 3 years before a refresher training is required.