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FedEx

Supplier ID: 0000002776

Categories: Mail and Package Delivery, Office Services, Equipment and Supplies

Social Impact Categories: Sustainable Purchasing

Contract Type: University Contract

This is a University-Wide Agreement for domestic & international shipping and courier service.

This agreement is to be used if the services desired are not available with UPS, such as category A hazardous material. FedEx is a sustainable supplier, consistent with U-M’s values.

Ordering

  • PCard

U-M is now using eShipGlobal, a comprehensive shipping platform that helps customers find the best shipping rates/methods and offers streamlined billing via shortcode. U-M users can access eShipGlobal through Marketsite+ or in the Buying Blue collection on Wolverine Access. FedEx is one of the carrier options offered through eShipGlobal. Once you’ve logged in to eShipGlobal with your U-M credentials, you’ll be able to create shipments, view competitive pricing from multiple carriers, and track your package through delivery. You can view step-by-step instructions and additional training resources on the eShipGlobal Knowledge Base page.

If you would like to close your previous FedEx account:

  • Confirm that your account balance is zero.
  • Notify all third-party users that your account will be closed.
  • Destroy any pre-printed paper waybills associated with your account.
  • If you have a P-Card assigned to the account, contact FedEx Revenue Services at 800-622-1147 to have them remove the P-Card from the account.
  • Fill out this request form.

Additional Information

Shipping Hazardous Materials Resources:

 

Sustainability

Fed Ex has identified sustainable items within their product line that are available for purchase by the University.

Sustainable products/ service

Supplier Contacts:

Tariff or import issues?
Contact FedEx Regulatory Team:
[email protected]

FedEx Account Representatives:

Joselyn Henderson
Account Manager
[email protected]

Christen Scott
Government Sales
[email protected]

David Noone (for escalation only)
International Specialist
Phone: 920-203-3536
[email protected]

Customer Support:

U.S. Customer Service
800-463-3339 (800 Go FedEx)

International Customer Service
800-247-4747

Customer Account Services (Billing)
800-622-1147

FedEx Freight Service (Palletized overnight shipments)
800-332-0807

FedEx Freight (LTL)
866-393-4585

Technical Support:

FedEx Ship Manager
877-339-2774

Quick Response Team
[email protected]

State of Michigan / NASPO Contact
Contract Administrator
Emily Massa
[email protected]
517-897-7321

Procurement Contacts:

General Goods & Services Team