FedEx
Supplier ID: 0000002776
Categories: Mail and Package Delivery, Office Services, Equipment and Supplies
Social Impact Categories: Sustainable Purchasing
Contract Type: University Contract
This is a University-Wide Agreement for domestic & international shipping and courier service.
This agreement is to be used if the services desired are not available with UPS, such as category A hazardous material. FedEx is a sustainable supplier, consistent with U-M’s values.
Ordering
- PCard
U-M is now using eShipGlobal, a comprehensive shipping platform that helps customers find the best shipping rates/methods and offers streamlined billing via shortcode. U-M users can access eShipGlobal through Marketsite+ or in the Buying Blue collection on Wolverine Access. FedEx is one of the carrier options offered through eShipGlobal. Once you’ve logged in to eShipGlobal with your U-M credentials, you’ll be able to create shipments, view competitive pricing from multiple carriers, and track your package through delivery. You can view step-by-step instructions and additional training resources on the eShipGlobal Knowledge Base page.
If you would like to close your previous FedEx account:
- Confirm that your account balance is zero.
- Notify all third-party users that your account will be closed.
- Destroy any pre-printed paper waybills associated with your account.
- If you have a P-Card assigned to the account, contact FedEx Revenue Services at 800-622-1147 to have them remove the P-Card from the account.
- Fill out this request form.
Additional Information
Shipping Hazardous Materials Resources:
Sustainability
Fed Ex has identified sustainable items within their product line that are available for purchase by the University.
Supplier Contacts:
Tariff or import issues?
Contact FedEx Regulatory Team:
[email protected]
FedEx Account Representatives:
Joselyn Henderson
Account Manager
[email protected]
Christen Scott
Government Sales
[email protected]
David Noone (for escalation only)
International Specialist
Phone: 920-203-3536
[email protected]
Customer Support:
U.S. Customer Service
800-463-3339 (800 Go FedEx)
International Customer Service
800-247-4747
Customer Account Services (Billing)
800-622-1147
FedEx Freight Service (Palletized overnight shipments)
800-332-0807
FedEx Freight (LTL)
866-393-4585
Technical Support:
FedEx Ship Manager
877-339-2774
Quick Response Team
[email protected]
State of Michigan / NASPO Contact
Contract Administrator
Emily Massa
[email protected]
517-897-7321
