Shortcode

A shortcode is an internal billing code used to allocate and charge expenses to specific departmental or project accounts when making purchases. It’s primarily used when ordering from U-M business units (internal service providers) or approved university-contracted suppliers.

Internal Service Provider

Internal service providers are university business units that provide goods and services to other university units. Using internal service providers can save time and money—and since the transaction is between two university units, Procurement Services review and approval is not necessary.

Orders can be placed online, by phone, or by fax. Related costs are billed to the receiving unit using an approved recharge rate and through Service Unit Billing (SUB) using a shortcode.

Note: The internal service providers in the Find Products & Services search are provided by the individual units themselves and are not an exhaustive list of all university internal service providers. Providers may add or update their information by contacting us.

Contact Us

Finance Customer Care

Phone: (734) 764-8212, prompt 2
Fax: (734) 615-6235

Hours

Customer service is available from 8 a.m. to 5 p.m. Monday-Friday.