American Airlines
Categories: Airlines, Travel Services
Contract Type: University Contract
This is a University-wide agreement for business flights.
Negotiated discounts of 2-8% and perks are available when booking airfare reservations through the university’s designated travel agency, CTP, using the online U-M Travel Booking Tool or via agent assistance.
Purchasing Guidelines
Refer to SPG 507.10-1 Travel and Business Hosting Expense Policy for guidance on booking travel for U-M business.
Ordering
- Use the Travel Booking Tool, CTP’s Lightning, accessible through Wolverine Access from the “Travel Booking” tile
OR
- CTP Agent Assistance
- Phone: (877) 804-3688 or (402) 252-4404 if calling internationally
- Email: [email protected]
- Request Form
Additional Information
Travelers should ensure that their AAdvantage number is located in their CTP Travel Profile in the U-M Travel Portal to ensure they earn AAdvantage miles and loyalty points for their business flights.
In addition to negotiated discounts on applicable fare classes, American Airlines offers the university the perks below for flights booked through CTP.
Priority Privileges
U-M business travelers receive Priority Check-in, Priority Security (where available), and Priority Boarding in Group 4 (even for travelers without AAdvantage status).
Preferred Seating
U-M business travelers have the ability to self-select the complimentary Preferred Seating option. Preferred Seats include those in the first few rows of Main Cabin, as well as select window and aisle locations. Travelers can select Preferred Seating options directly through American’s website (aa.com) or mobile app after booking their flight with CTP.
Disruption Recovery
U-M business travelers receive higher priority when being re-accommodated to a new flight during irregular operations, including maintaining initial seat and cabin selections. This happens automatically, and no action is needed by the traveler.
Sustainability
Learn more about American Airlines’ sustainability strategy to achieve net zero greenhouse gas emissions by 2050, with intermediate 2030 and 2035 targets.