Collegiate Travel Partners (CTP)

Collegiate Travel Planners (CTP) is the university’s designated travel partner. CTP offers employees access to contracted discount rates on airfare, hotels, rental cars, and more for business travel. The best contracted discounts are automatically applied when booking with CTP, either through the online travel booking tool or via agent assistance.

Refer to SPG 507.10-1 Travel and Business Hosting Expense Policy for guidance on booking travel for U-M business.

Airfare, rail tickets, hotels, and car rentals can be booked through CTP using the U-M Travel Booking Tool (Lightning) or via agent assistance.

Access the U-M Travel Portal and Lightning through the Travel Booking tile on Wolverine Access

 

For CTP Agent Assistance:

Call (877) 804-3688 or (402) 252-4404 if calling internationally

Email umichigan@ctptravelservices.com

Regular business hours are 8am – 6pm Eastern Time. CTP provides 24/7 agent assistance, however, if calling outside of regular business hours additional fees may be incurred.

 

To avoid incurring additional booking charges, book airfare first, then add on a hotel and/or car rental to the same reservation as needed. Airfare cannot be added to an existing hotel or car rental reservation and results in a second reservation with an additional fee.

For Group Travel use CTP’s Group Booking Request Form.

 

For Travel Portal and Lightning navigational assistance call 877-208-1396 or email na.online@travelctm.com 

Airline Price Matching:  during booking, if you see a lower fare on airline retail.com websites than on the Lightning booking tool, please do the following:

  1. Email screen shots including dates, carrier, flight number, and class of service, to na.pricematch@ctptravelservices.com.
  2. CTP Lead Team will review
  3. If the site is determined to have a lower fare with the same flights/class/etc., CTP will price match.

Supplier Details:

Contract Type:
University Contract

Supplier Contacts:

CTP Travel Team

umichigan@ctptravelservices.com

877-804-3688 / 402-252-4404 (International)

Business hours: 8am – 6pm Eastern Time

Procurement Contacts:

General Goods & Services Team 

Procurement.generalgoodsandservices@umich.edu