Collegiate Travel Planners (CTP)

Refer to SPG 507.10-1 Travel and Business Hosting Expense Policy for guidance on booking travel for U-M business.

Airfare, rail tickets, hotels, and car rentals can be booked through CTP using the U-M Travel Booking Tool (Lightning) or via agent assistance.

Access the U-M Travel Portal and Lightning through the Travel Booking tile on Wolverine Access. 

For CTP Agent Assistance:

Call (877) 804-3688 or (402) 252-4404 if calling internationally

Email umichigan@ctptravelservices.com

Regular business hours are 8am – 6pm Eastern Time. CTP provides 24/7 agent assistance, however, if calling outside of regular business hours additional fees may be incurred.

To avoid incurring additional booking charges, book airfare first, then add on a hotel and/or car rental to the same reservation as needed. Airfare cannot be added to an existing hotel or car rental reservation and results in a second reservation with an additional fee.

For Group Travel use CTP’s Group Booking Request Form.

For Travel Portal and Lightning navigational assistance call 877-208-1396 or email na.online@travelctm.com 

Airline Price Matching:  during booking, if you see a lower fare on airline retail.com websites than on the Lightning booking tool, please do the following:

1. Email screen shots including dates, carrier, flight number, and class of service, to na.pricematch@ctptravelservices.com.
2. CTP Lead Team will review
3. If the site is determined to have a lower fare with the same flights/class/etc., CTP will price match.