Lab Logistics

Lab Logistics is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana. Services and customer support are available 24 hours a day / 7 days a week.  For more information on supplier capabilities, please visit the Courier Services Capability Matrix.

Order online at www.lablogistics.com > ‘Account Login’

Dedicated Dispatch Phone: 231-202-2885

Email:  UMich@lablogistics.com

First point of contact should be to dispatch.  The dedicated phone line for UMICH is (231) 202-2885.  If you can’t get through for some reason, Lab Logistics’ national dispatch line is 855-522-5644.  Simply let them know you are calling for UMICH account 7792 and they will either assist or direct you to the correct dispatcher.

Primary management contacts:
Amy Coderre
On Site Manager
my.coderre@lablogistics.com
734-545-5192

Kyle Roush
On-Site PM Manager
kroush@lablogistics.com
734-625-7309

Need help creating an on-demand order?  Click here for the online training manual

Don’t have an account? Click here for account creation instructions

To set up a new scheduled route or to make changes to an existing route, contact Lab Logistics.

Click here for the Rapid Ship portal training video

Click here for video transcript 

Click here for a list of Rapid Ship portal training Q&A

  • Barcoding available for on-demand orders through supplier’s ordering portal
  • Electronic Proof of Delivery signature capture available upon request
  • Temperature monitored services
  • Cross-docking services available
  • Provides cash handling services up to $25,000
  • Accepts ShortCodes

Supplier Details:

Contract Type:
University Contract

Supplier Contacts:

Dedicated Dispatch Phone: 231-202-2885

Email:  UMich@lablogistics.com

Procurement Contacts:

General Goods & Services Team