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Lab Logistics

Categories: Mail and Package Delivery, Office Services, Equipment and Supplies

Contract Type: University Contract

Lab Logistics is a university-wide supplier that provides all aspects of same-day courier services, including but not limited to scheduled, on-demand, and STAT services for all campus and Michigan Medicine departments throughout the states of Michigan, Ohio, and Indiana. Services and customer support are available 24 hours a day / 7 days a week.  For more information on supplier capabilities, please visit the Courier Services Capability Matrix.


  • ShortCode

Order online at > ‘Account Login’

Dedicated Dispatch Phone: 231-202-2885

Email:  [email protected]

First point of contact should be to dispatch.  The dedicated phone line for UMICH is (231) 202-2885.  If you can’t get through for some reason, Lab Logistics’ national dispatch line is 855-522-5644.  Simply let them know you are calling for UMICH account 7792 and they will either assist or direct you to the correct dispatcher.

Primary management contacts:
Amy Coderre
On Site Manager
[email protected]

Kyle Roush
On-Site PM Manager
[email protected]

Need help creating an on-demand order?  Click here for the online training manual

Don’t have an account? Click here for account creation instructions

To set up a new scheduled route or to make changes to an existing route, contact Lab Logistics.

Click here for the Rapid Ship portal training video

Click here for video transcript 

Click here for a list of Rapid Ship portal training Q&A

Additional Information

  • Barcoding available for on-demand orders through supplier’s ordering portal
  • Electronic Proof of Delivery signature capture available upon request
  • Temperature monitored services
  • Cross-docking services available
  • Provides cash handling services up to $25,000
  • Accepts ShortCodes

Supplier Contacts:

Dedicated Dispatch Phone: 231-202-2885

Email:  [email protected]

Procurement Contacts:

General Goods & Services Team