If you notice unexpected charges from “Mayo Foundation Medical Education” on your Statement of Activity (SOA), these are related to U-M’s inbound shipping program. This cost-saving initiative helps departments reduce shipping costs from participating suppliers by centralizing shipments through a deeply discounted FedEx account managed in partnership with Mayo Clinic.
Instead of individual suppliers billing U-M directly for shipping, those costs are routed through this Mayo-managed account and appear as charges from “Mayo Foundation Medical Education” on your financial reports.
Key points to know:
- Only suppliers enrolled in the program use this process. If a supplier is not enrolled, they will continue to bill shipping directly.
- Charges are based on the ShortCode on line 1 of your original PO and may appear separate from the supplier’s invoice.
- You might see charges from both the supplier and Mayo if:
- Product was drop-shipped from a third supplier/location.
- The purchase included handling fees in addition to shipping fees.
To confirm delivery, use the FedEx tracking site with the shipment’s tracking number. If you believe you’ve been charged twice for shipping, contact the supplier for clarification. If further assistance is needed, email the PO and invoice details to [email protected]. Procurement will review and ensure your department is properly credited.
For more details, check out the Inbound Shipping Program KBA.