Before booking travel through CTP, it’s essential to ensure your profile is up-to-date. Much of the profile information is pre-populated from the U-M HR system, however, it is important to verify that it is correct.
Verify existing information:
- Full legal name (must match your travel documents)
- Gender
- Date of birth
To update your name, gender, or date of birth with CTP, it must first be updated in U-M’s HR system by completing the Personal Data Changes form. Once updated with U-M, the information will be corrected in your CTP profile within 1 business day.
Add required information:
- Mobile phone number—CTP uses this to contact you while traveling if necessary.
Enter recommended information (optional):
- Loyalty/rewards numbers
- Arrangers
- Emergency contact information
- Visa/Passport information
- Known Traveler/TSA Precheck numbers
- Travel preferences
Note: Travel Arrangers can update their Travelers’ profiles after being added as an Arranger by the Traveler.
See Travel Booking: CTP Profile and Portal for more information and instructions on how to update your CTP profile.