Amazon Business now live

May 13, 2025 | News

On May 5, U-M launched a new centralized Amazon Business account for university purchasing activity. This new account is a university-wide approved method to purchase items not currently available in U-M’s Marketsite+ catalogs, and enables the university to leverage Amazon’s wide product selection and competitive prices while improving procurement efficiency and accountability across the university.

Helpful Ordering Information:

    • To shop, log in to Marketsite+ and navigate to the Amazon Business tile, which will automatically connect you to the central account when you pass through Single Sign-On.
    • If you received an invitation via email to join the account and the link in the message has expired, please proceed directly to Marketsite+ and log in through the Amazon Business tile.
    • You must be an authorized UM PCard holder to check out in Amazon Business.
    • Non-PCard holders are able to create lists to share for purchase by an authorized PCard holder. 

Support Resources:

    • For assistance with joining the central U-M AB account after trying to log in through Marketsite+, click here or call (844) 428-3060 to reach a dedicated support team that will walk you through the process.
    • For inquiries relating to an order, transaction, charge, or shipment, contact Amazon Business Customer Support online or by phone at (866) 486-2360.

To learn more about the new platform and shopping experience, users are invited to attend an upcoming training webinar on Tuesday, May 20 from 1:00 – 2:00 p.m. Representatives from Amazon Business will cover:

    • Navigation on the account
    • Best practices
    • Tracking orders
    • Returns
    • Guided Buying policies
    • Q&A

Please click here to register. This training will be recorded, and will be available on the Amazon Business Knowledge Base article following the event.

Contact Us

Finance Customer Care

Phone: (734) 764-8212, prompt 2
Fax: (734) 615-6235

Hours

Customer service is available from 8 a.m. to 5 p.m. Monday-Friday.