Make your Amazon Business shopping experience easier

Since the U-M Amazon Business account launched in May, Procurement Services and Finance Customer Care have gathered helpful insights. Here are some tips to make your shopping experience easier: Payment: PCard is the only accepted payment method. If you don’t have a...

Get expert help on international shipping

U-M recently onboarded two new suppliers to support international shipping and customs clearance. Baker Logistics Consulting Services—Baker is U-M’s preferred customs broker and consultant for international shipping processes. Baker can assist with customs clearance,...

Learn about accessible travel booking accommodations

The University of Michigan is committed to ensuring equal access to business travel for all employees. We’re pleased to highlight important accommodation options available for employees with disabilities or medical conditions. Accessibility Challenges with CTP...

CTP enhances Lightning search and booking features

CTP has recently implemented a series of enhancements to the Lightning booking tool designed to improve the user experience. Updated look for itineraries/invoices A fresh new look for the emailed itineraries/invoices after booking, including displaying the traveler’s...

Understand when and how to request an airfare exception

With the university’s updated travel policy, SPG 507.10-1, U-M business airfare must be booked through Collegiate Travel Planners (CTP) for all flights booked on or after July 1, 2025. We recognize, however, that there may be rare situations where booking outside of...