Partnering with CTP to improve your travel booking experience

Jun 30, 2025 | News

As you may know, all employees are now required to use Collegiate Travel Planners (CTP), U-M’s designated travel partner, to book flights for university-related travel. This policy change will both streamline the travel booking process and ensure that U-M leverages the best options and rates negotiated for the university.

In preparation for this requirement, the U-M Travel Program team has been working closely with CTP to make improvements to the travel booking experience based on feedback from faculty and staff, including:

  • Adding the ability to book multileg/multicity international flights in Lightning
  • Adjusting filters on route search results to increase the number of flight options shown in the search results

The team is also partnering with CTP on future enhancements, including:

  • The ability to choose whether the CTA transaction routes to the traveler or the arranger when it goes into Emburse
  • Adding the Trip Name into Emburse
  • Rolling out a CTP mobile app for booking

U-M is the top user of Lightning worldwide and serves on the Lightning Advisory Board with CTP’s parent company, CTM, positioning us to continue to advocate for changes that improve your travel booking experience. 

For more information about the CTP requirement, please read the CTP Requirement Knowledge Base article and FAQ.

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