Notice: Procurement Services will be closed from Tuesday, December 24 after 3:00 p.m., through Wednesday, January 1, 2025. Normal operations will resume on Thursday, January 2, 2025. We look forward to serving you in the new year!

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Southwest Airlines

Categories: Airlines, Travel Services

Contract Type: University Contract

This is a University-Wide Agreement for business travel.

Negotiated discounts of 2-10% are only available when booking airfare reservations through the university’s designated travel agency, CTP, using the online U-M Travel Booking Tool or via agent assistance.

 

Purchasing Guidelines

Refer to SPG 507.10-1 Travel and Business Hosting Expense Policy for guidance on booking travel for U-M business.

 

Ordering

  • Use the Travel Booking Tool, CTP’s Lightning, accessible through Wolverine Access from the “Travel Booking” tile

OR

  • CTP Agent Assistance
    • Phone: (877) 804-3688 or (402) 252-4404 if calling internationally
    • Email: [email protected]

 

Additional Information

Traveler Perks

Southwest Airlines offers U-M travelers additional perks and promotions.

Refunds

Some non-refundable flights may be eligible for a refund using our contract benefits. Contact [email protected] for more info. To qualify, the flight must have been booked with CTP.

 

Sustainability

Learn more about Southwest’s Nonstop to Net Zero initiative to achieve net zero carbon emissions through fuel and operational efficiencies, sustainable aviation fuel (SAF), electrification of ground support equipment, and energy conservation.

Procurement Contacts:

General Goods & Services Team