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Vital Records Holding DBA Vital Records Control DBA VRC

Supplier ID: 0000805859

Categories: Destruction, Document Storage, Document Storage, Management and Protection, Records Management, Scanning, Shredding

Social Impact Categories: Sustainable Purchasing, USA-Based

Contract Type: University Contract

This is a university-wide contract for electronic and physical secure record management and off-site data protection services, including but not limited to:

Transporting, scanning, indexing, destroying and securely storing physical documents, records, slides, media, microfilm, and images.

Ordering

  • ShortCode

ShortCode via VRC VitalWeb Portal. Supplier is an esettlements Supplier. Charges will be on your Summary of Activity.

For customer service, to establish a new account and/or transition inventory to VRC, contact:

Erin Amidei
Vice President, Enterprise Account Project Management
[email protected]
469-251-7008

AND

Alexandra Flores
Enterprise Account Project Management
[email protected]
469-242-7954

For billing inquires or to request portal training, contact:

Erin Amidei
Vice President, Enterprise Account Project Management
[email protected]
469-251-7008

AND

Gene Hamilton
Senior Vice President – Enterprise Support/Billing
[email protected]
901-310-2005

 

Additional Information

  • Supplier has a Business Associate Agreement and Data Protection Agreement with the University.
  • Stored inventory can be available 24/7, but emergency, priority, requests outside of normal business hours (8-5pm EST), and on holidays will incur additional charges.
  • Supplier offers scan on demand services.
  • Supplier offers on-line ordering of records and reports through VRC’s portal VitalWeb.
  • Supplier offers inventory and activity reports available through VRC’s portal VitalWeb.
  • Supplier offers certificates of destruction.
  • Supplier is an esettlements vendor and therefore accepts a shortcode for ordering/payment. Line item billing is provided through the monthly statement of activity.
  • VitalWeb portal training can be provided by Supplier and is also found in the VitalWeb portal.

Supplier Contacts:

For customer service, to establish a new account and/or transition inventory to VRC, contact:

Erin Amidei
Vice President, Enterprise Account Project Management
[email protected]
469-251-7008

AND

Alexandra Flores
Enterprise Account Project Management
[email protected]
469-242-7954

For billing inquires or to request portal training, contact:

Erin Amidei
Vice President, Enterprise Account Project Management
[email protected]
469-251-7008

AND

Gene Hamilton
Senior Vice President – Enterprise Support/Billing
[email protected]
901-310-2005

Procurement Contacts:

General Goods & Services Team