United Airlines


The university has a contract with United Airlines for business travel. Negotiated discounts are only available when booking airfare reservations in Concur, the university’s online booking tool, or through Conlin Travel, the university’s designated travel agency.

Ordering Information

Airfare reservations can be made either through the Concur online travel booking tool or via Conlin agent assistance.

Concur login

Conlin Agent Assistance: (855) 200-8785

Concur navigational assistance – ITS Service Center
Phone: (734) 764-4357

Additional Information

In addition to negotiated discounts on applicable fare classes, United offers the university the following perks:


United Service Funds


Access to United Service Funds. Under the university’s United contract, the university is provided an allotment of funds which Conlin Travel is able to apply toward ticket changes.

Procurement Contacts

Procurement Agent:
         Name: Becky Smeidendorf
         Phone: (734) 615-2721
         E-mail: rlsmied@umich.edu