During the RFP process, Chrome River was the top pick by a diverse group of campus, Shared Services Center, and Procurement Services representatives. Key factors for the decision included:

  • High customer satisfaction with existing BIG10 customers
  • Improved user experience
  • Chrome River’s responsiveness to customer feedback and direction with software roadmap
  • Efficiency gains for campus and SSC users, including existing integration with CTP (travel program), a mature OCR reader, robust API capabilities, and a super delegate role providing full visibility and access to SSC.