American Messaging
Follow the Procedure for Purchasing Equipment for the purchase of items $10,000 or more.
To place an order, fill out the on-line request form and contact Linda Crudo at (248) 486-8327 or by email at linda.crudo@americanmessaging.net with a shortcode.
PCards not accepted
Free standard shipping
Hospital Paging System Users:
Contact Hospital Communications at Campuspagers@med.umich.edu for the following transactions:
- User name change
- American Messaging pager number change
- Hospital paging ID change
- New pager Capcode information
Contact Hospital Communications at Campuspagers@med.umich.edu or at (734) 647-4886 if no e-mail response after 24 hours.
*Hospital Security will no longer be able to do pager exchanges or lost replacement.
Lost or Defective Pagers:
Contact Major Accounts Customer Service at 888-223-4123
You will need the following information to complete the order:
- Full 10 digit American Messaging pager number, including area code
- Your full shipping address including suite number
- If defective, ask for a pager return form and ARS label for the return of defective pager
- The Capcode (number on the back of the pager that begins with E or A.)
- If you can not read the Capcode and do not know your pager and do not know your American Messaging pager number: Contact Hospital Communications at Campuspagers@med.umich.edu or at 734-647-4886 if no e-mail response after 24 hours.
If the order is placed before 2:00 p.m. the replacement pager will be shipped overnight.
After you receive the replacement pager:
- Follow the instructions in the box.
- Email hospital communications at Campuspagers@med.umich.edu and give them the Capcode of the new pager (located on the back of the pager and will begin with either an A or E)
- This will complete the pager exchange and your pager will now be operational.
- Defective pagers needs to be shipped back to American Messaging (free of charge) using the ARS label provided. Pager must be received by American Messaging within 14 days.
- If a pager is not returned within 30 days, your Shortcode will be billed for the equipment charges.
- Retain a copy of all pager return documentation. This includes tracking numbers, pager Capcode, pager number and date of return.
Supplier Details:
Contract Type:
University Contract
Supplier Contacts:
For ordering or general questions contact:
Linda Crudo
Phone: (248) 486-8327
E-mail: linda.crudo@americanmessaging.net
Major Accounts Customer Service:
Phone: (888) 260-3801
Procurement Contacts:
Technology Team procurement.technology@umich.edu