Reliable Delivery

This is a strategic contract with a small business for courier service. Reliable Delivery provides services throughout the lower peninsula of Michigan, and northern Ohio. Reliable Delivery offers specialized pricing and services to university units, including deliveries to or from other cities, afterhours, multiple stops, and scheduled route service. Services and customer support are available 24 hours a day/7 days a week.

Request a new accountby sending request to UofM@reliabledelivery.com. Remember to include your unit name, contact information and bill-to ShortCode.

Once your account is established, orders can be placed via Reliable Delivery’s online ordering web page:http://reliabledelivery.com/

  • Delivery confirmation/signatures – This is available through normal set up of on-line accounts, auto Proof of Delivery (POD) can also be setup and sent directly to any identified account user with a valid email address. This would be sent ASAP and in real time.
  • Regular business hours are 7 a.m. to 6 p.m.. STAT delivery charges will incur on any requests beyond normal business.
  • Courier can be dispatched within 15 minutes of a “Stat” request
  • Cost of delivery can be provided at the time of pick-up of a Stat delivery order
  • Stat requests within the City of Ann Arbor delivered within 60 minutes of request
  • Electronic confirmation/Proof of Delivery (via signature tracking) and tracking of all packages for ALL deliveries
  • Temperature-controlled delivery and warehouse/storage environment for items that require to be kept frozen, cold, and/or insulated.

Services and customer support are available 24 hours a day/7 days a week.

Supplier Details:

Contract Type:
University Contract

Supplier Contacts:

Procurement Contacts:

General Goods & Services Team Procurement.generalgoodsandservices@umich.edu