United Airlines

The university has a contract with United Airlines for business travel. Negotiated discounts are only available when booking airfare reservations through the university’s designated travel agency, CTP, using the online U-M Travel Booking Tool or via agent assistance.

Refer to SPG 507.10-1 Travel and Business Hosting Expense Policy for guidance on booking travel for U-M business.

Airfare reservations can be made through the U-M online Travel Booking Tool, Lightning, or via agent assistance.

The U-M Travel Portal and Lightning can also be reached through Wolverine Access from the “Travel Booking” tile.

CTP Agent Assistance

Phone: (877) 804-3688 or (402) 252-4404 if calling internationally

Email: umichigan@ctptravelservices.com

In addition to negotiated discounts on applicable fare classes, United offers the university the following perks:

United Service Funds

Under the university’s United contract, the university is provided an allotment of funds which CTP is able to apply toward ticket changes.

Supplier Details:

Contract Type:
University Contract

Procurement Contacts:

General Goods & Services Team: Procurement.generalgoodsandservices@umich.edu