Iron Mountain (Document Storage and Shredding)

Sustainable Purchasing

This is a strategic contract for electronic and physical record management and off-site data protection services, including:

  • Transportation and secure storage and indexing of physical records, media and images.
  • Document, media and data destruction, including off-site shredding.

This supplier is a supporter of sustainability, something that U-M values. Please see the following Iron Mountain initiatives:

Ordering Information

Iron Mountain Customer Service
Phone: (800) FAST-FILE or (800) 327-8345

To establish a new account:

  1. Contact Bev Koch directly (See SUPPLIER CONTACT below).
  2. Identify yourself as a University of Michigan department.
  3. Request that your department's bill-to shortcode is at the beginning of your department's (customer) name, followed by a comma, then the department name.
      a.  Example: "123456, Procurement Services".
  4. Provide your ShortCode to be charged. This will be used as the Iron Mountain "Department Number" (do NOT provide your actual department ID).

Primary Account Number:

  1. For storage service use account number ID = UMICH
  2. For shredding service use account number ID = 7364X
  3. For data protection service accounts are unique and will be determined by Iron Mountain.




Additional Information

Document Storage

  • Records available, 24 hours, 7 days a week 
  • Secure records storage and management for paper records, electronic images, healthcare records, film and sound assets
  • On-line ordering of records and reports through Iron Mountain connect
  • Inventory and activity reports available
  • Certificates of destruction
  • Line item billing is provided through the monthly statement of activity


  • Destruction & shredding may include one-time purges or scheduled destruction of paper record, computer hard-drives and media
  • Supplier will provide all security bins, labor, vehicles and other equipment & supplies necessary to perform these services
  • Supplier commits to shredding material within 72 hours of arriving at the shred plant
  • Call Supplier for security bins sizes and prices


Shipping & Handling

Shipping and Handling charges may apply, depending on items and shipping method (i.e. ground, next day, etc).

Supplier Contact

For general questions or ordering information, contact:

Account Manager
Bev Koch
Senior Business Development Executive
Phone: (513) 703-0461 (mobile)

Account Manager
Mike Latta
Phone: (440) 343-2655

Billing questions:
Lisa Young
Customer Success Manager

To check an order status:
Orders can be tracked through the online catalogue or by calling 800-942-8214



Procurement Contacts

Contract Administrator - Primary:
         Name: Ian Pepper
         Phone: (734) 647-4981

Contract Administrator - Secondary:
          Name: Jeff Rabbitt
          Phone: (734) 764-9232

Procurement Agent:
         Name: Melissa Sambiago
         Phone: (734) 764-3743