This is a strategic agreement for multi-function copiers & printers. This agreement with Xerox provides for printing, copying, and scanning as a service with no time commitments on hardware at a cost based strictly on your actual usage. All service provided by Xerox for assessment, the equipment, installation, equipment service, toner, staples, and toner recycling is included in the cost per page price. For additional information please refer to the article in The University Record or the FAQs for this strategic agreement.
IMPORTANT NOTE: Replacement of Konica Minolta multi-function copiers & printers with expired leases has begun. Your unit will be contacted by the transition team when it is time to replace your device(s) or refer to the Ordering Information below if you would like to contact Xerox directly for consultation on your printing needs.
The Xerox MFD's that will be installed at the University are Energy Star certified and will be configured for energy savings and to minimize wasted paper and toner.
To order supplies or service on your Xerox MFD, contact the Xerox Help Desk at (855) 249-4213, available 24/7 to assist.
Please have the following information available when calling:
Michigan Medicine Note: Michigan Medicine units will be able to request service from Xerox shortly, if you have immediate printing needs contact the HITS service desk at (734) 936-8000
Xerox Online Portal: Coming Soon!
Xerox is now available to provide services to all Ann Arbor academic and administrative units, as well as Dearborn and Flint campus units. To schedule a consultation with Xerox to assess your print needs, please contact our Xerox Client Manager:
Senior Client Manager
Higher Education Practice, University of Michigan
North America Operations
Phone: (248) 921-0205