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Xerox Corporation

Supplier ID: 0000008089

Categories: Multifunction Copiers and Printers, Office Copier and Printing Equipment, Office Services, Equipment and Supplies

Social Impact Categories: Sustainable Purchasing, USA-Based

Contract Type: University Contract

This is a University-Wide Agreement for multi-function copiers & printers.

Xerox is a strategic supplier for use with multi-function copiers & printers. This agreement with Xerox provides printing, copying, and scanning as a service. Xerox offers 10 device types including floor models and desk top models, in black and white or color. All devices are leased for 60 months and have a monthly charge as well as a cost per page. All services provided by Xerox, including needs assessments, installation, maintenance service, toner, staples, and toner recycling, are included in the cost-per-page price of $0.0139 cents for black and white images and $0.0529 cents for color images.

Email [email protected]:

• For general questions about Xerox MFDs and the installation process
• To schedule a Xerox assessment of your unit’s print needs
• To order a new device
• To replace an existing device
• For questions about a scheduled Xerox or a recent Xerox installation
• For general assistance.

Your message will reach the Xerox representatives who will recommend the right new Xerox MFD model and place your order with the Xerox Implementation Team. To schedule a consultation with Xerox to assess your print needs, or to replace an existing device, please call or email Xerox Client Manager Linda Bruhn at [email protected].

Ordering

• ShortCode

Xerox provides services to all Ann Arbor academic and administrative units, Dearborn and Flint campus units and all Michigan Medicine units.

Xerox Tools

Program	Description	How to Access	How to Register
Ordering New Devices (Xerox Lease Program)	Use this portal to order new devices as part of the Xerox Lease Program.	Complete the Account Request Form *Already Registered? Access the new equipment ordering portal.	Self-register by filling out the Account Request Form. A Xerox Team member will receive a notification and they will create a user account. When that account is created it triggers a notification email to the user saying you have an account now you have to go in and activate it The email will come from [email protected]. The subject line will read Activate Your Xerox Account. There will be a link to take you to the activation page. There is language around what to expect and that the link is valid for only 72 hours. Once you have activated the account, you can use the main link to the portal to access the store, manage your profile and if required reset your password. Requests made before 1-2pm EST, are handled within a few business hours. Requests made later in the day are processed first thing the next morning.
Xerox Multifunctional Device Services Portal	Use this portal to request services/order supplies on the Service and Supplies tab, review information about the multi-function devices (MFDs) available from Xerox on the Technology tab, request a move, change, removal of your Xerox MFDs, or request an additional device on the MACD tab, or request for an assessment of your department’s printing needs and requirements through the Engagement tab.	Access the Xerox Multifunctional Device Services Portal	Self-Register. User creates a login and password.
Xerox Billing & Service History	Use this portal to see usage and service data, including fax and scanning statistics, device connectivity information, and sustainability metrics, easily view your monthly usage and service information for your Xerox devices.	Personal link provided by Xerox upon registration (see next column). For more information, see our Knowledge Base article.	To get started, contact your Xerox Service Delivery Manager, Brandon Corbin, at [email protected] or call (312) 292-1872. Brandon will verify your account status and help set up a new account if needed. Once your account is activated, Brandon will provide next steps and your portal link and access details. *If you already have an account, login to the system.

Equipment Request Form (MACD): To Move, Add, Change or Delete a Xerox device within your department.

MACD Request Form Instructions

MACD Request Form

Additional Information

Xerox – Best Toner Practices

NOTE: Links below are also available on the Xerox Services Portal under the Training and IT Solutions tabs.

Training Documents for Altalink and Versalink:

• Support Documents
• C80xx or B80xx Support Documents for Printing and Copying.
  

Grandfathered Xerox Devices

Xerox has provided multifunction devices to the university since 2016.  Those devices are owned by Xerox, with the only cost to the university being a cost-per-page price of $0.0165 cents for black and white images and $0.0529 cents for color images. Xerox has discontinued that program, and future devices must be ordered through the lease program. At this time, Grandfathered devices can remain in place.

Sustainability

Xerox Corporation has identified sustainable items within their product line that are available for purchase by the University. Learn more at: www.xerox.com/environment. Information on Xerox sustainability practices can be found in the TeamDynamix Knowledge Base.