Chrome River is now live and can be accessed via Single Sign-On through Wolverine Access.
Valuable resources
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KnowledgeBase: Bookmark the Chrome River KnowledgeBase landing page for work instructions and additional support.
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Project page: Visit the Chrome River project page for updates, resources, and FAQ.
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Expense reporting webpage: Visit the Procurement Services expense reporting webpage for announcements, policy information, and FAQ.
Support
All questions regarding Chrome River should be directed to the SSC Finance Customer Care Team at [email protected] or by calling (734) 615-2000 option 3, then option 2.
If you experience any technical issues, please visit the Procurement Services Status Page for more information or to report a system issue.
Important dates
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August 1—The first day to create an expense report in Chrome River (PCard/Travel Card/CTA transactions posted 7/16 and later will be available in Chrome River).
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September 15—The final day to submit AND approve expense reports with PCard, Travel Card, and CTA expenses in Concur.
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September 30—The final day for the U-M community to access expense reports in Concur. (Information on accessing Concur expense reports after September 30 will be available soon.)
New!—Chrome River Q&A/office hours
Beginning in mid-August, Procurement Services will be hosting virtual Q&A/office hours, offering you an opportunity to connect with the Procurement Services Expense Team, ask questions, and get support for Chrome River. The first Q&A/office hour will be held on August 12, 2024 from 10 to 11 a.m. To register for this session—and see other dates/times—please visit the Chrome River project webpage.
Training
If you were unable to attend one of the training sessions prior to go live, there are still a few more opportunities available. Please visit the Chrome River project webpage for a list of available sessions, to register for a session, and to learn more about training opportunities.
Your feedback has been invaluable throughout the transition to Chrome River. As you start using the new system, please do not hesitate to reach out with any questions.
Thank you for your ongoing support!
Chrome River Implementation Team
Procurement Services and the Shared Services Center