Collegiate Travel Planners (CTP) Fees
Notice
Effective July 1, the pricing structure will change from a per-transaction fee model to a centrally-funded administrative cost for FY 2026. Service fees will no longer be charged to travel arrangers’ Emburse Enterprise eWallet for reconciliation.
| Online Booking Reservations | Cost Per Transaction - Domestic | Cost Per Transaction - International |
|---|---|---|
| Airline reservation with or without car and/or hotel reservation | $4.00 | $4.00 |
| Airline exchange | $4.00+* | $4.00+* |
| Airline, car and/or hotel reservation void or cancellation | $0.00 | $0.00 |
| Rail reservation only | $4.00 | $4.00 |
| Car and/or hotel reservation only | $4.00 | $4.00 |
| *Please note that the fee amount charged depends on the type of unused ticket being applied to your new booking. In some cases where agent intervention is required, the fee may be higher than $4.00. | ||
| Full Service Travel Agent Assisted Reservations (8:00 AM to 6:00 PM, M-F excluding holidays) | Cost Per Transaction - Domestic | Cost Per Transaction - International |
|---|---|---|
| Airline reservation with or without car and/or hotel reservation | $25.00 | $27.00 |
| Airline exchange | $25.00 | $25.00 |
| Airline, car and/or hotel reservation void or cancellation | $0.00 | $0.00 |
| Rail reservation only | $10.00 | $10.00 |
| Car and/or hotel reservation only | $10.00 | $10.00 |
| After Hours, Full Service Travel Agent Assisted Reservations (6:00 PM to 8:00 AM, M-F, weekends & holidays) | Cost Per Transaction - Domestic | Cost Per Transaction - International |
|---|---|---|
| Initial after hours call | $16.00 | $16.00 |
| Additional Call Fees: | ||
| Airline, car and/or hotel reservation ticketing | $27.00 | $27.00 |
| Airline ticket exchange | $40.00 | $40.00 |
| Airline, car and/or hotel reservation void or cancellation | $26.00 | $26.00 |
| Group Travel, Full Service Travel Agent Assisted Reservations | Cost Per Transaction - Domestic | Cost Per Transaction - International |
|---|---|---|
| Group airline reservation (2-9 passengers) | $23.00 | $25.00 |
| Group airline reservation (10+ passengers) | $20.00 | $22.00 |
| Group airline exchange | $20.00 | $20.00 |
| Group airline reservation name change | $20.00 | $20.00 |
| Group car and/or hotel reservation | $5.00 | $5.00 |
| Group airline reservation void or cancellation | $0.00 | $0.00 |
| Group ground transportation and/or hotel | 10% of net/waived if rates commissionable | |