Collegiate Travel Planners (CTP), the university’s designated travel partner, offers employees access to U-M negotiated rates on airfare, hotels, rental cars, and more for business travel. U-M discounts will be automatically applied when booking business travel with CTP, either through the online travel booking tool or via agent assistance.

Additional benefits of booking business travel with CTP:

  • Fully supported business travel
  • 24/7 assistance to travelers through agents and the travel portal
  • Easily apply unused tickets and e-credits to new bookings or reallocate them to alternate travelers within the university
  • Book for up to 9 guests and/or employees at the same time through the U-M new online booking tool
  • A dedicated team of agents who specialize in booking group travel for groups of 5 or more

For training materials, click here to access the Travel and Expense TDx Knowledgebase.


The implementation of the Central Travel Account (CTA) payment method for airfare has been delayed to March 2023. Please continue to use a PCard or personal card to purchase airfare. Learn more about the upcoming CTA payment method.

Contact Us

Travel Booking and Support

Phone: 877-804-3688
International: 402-252-4404
Hours: 8 a.m. to 6 p.m. (ET) Monday – Friday

Group Travel Support


U-M Travel Policy Questions

Phone: (734) 764-8212, option 2
SSC Travel & Expense General Inquiry eForm


Online Booking

Group Travel

Travel Policy

The Travel and Business Hosting Expense Policy is published in SPG 507.10-1. For a summary of allowable expenses, refer to the Summary of Allowable and Unallowable Expenses.


The university will pay for the cost of standard coach airfare. Travelers should always select the lowest price airfare within the bounds of the most logical schedule. For full U-M guidelines and limitations, please see SPG 507.10-1.

The university has negotiated discounted rates with multiple airlines. There are several perks available when booking using these contracts. Visit the airlines’ supplier pages to learn more about the university’s contracted perks.

Non-employee Travel

Whenever possible, business travel and hosting expenses for non-employees, students, and university guests should be paid for with a university PCard and should be arranged using the university’s designated travel partner.

Car Rental

It is strongly recommended that employees use the university’s preferred car rental supplier, National Car Rental / Enterprise Rent-A-Car. This ensures that proper waivers are met and discounted university rates are applied.

Risk Management advises that travelers decline all collision insurance for vehicle rentals originating in the U.S. as the university self-insures for commercial rental vehicle loss/damage. When traveling outside the U.S. it is recommended that travelers accept collision insurance.

Personal Car Mileage or Car Rental?

Use this tool to receive a cost estimate for claiming mileage reimbursement vs. renting a car. See Expense Reporting for more information on the mileage policy.


Travel Meals/Per Diem

U-M adheres to U.S. General Services Administration (GSA) per diem policy for employee travel meals and incidental expenses. The per diem rates are set by the GSA for travel to domestic CONUS (continental US) and foreign/OCONUS destinations (foreign and non-continental US). Travelers are allowed 75 percent of the per diem amount on the first and last days of travel. University employees on business travel should pay for their own individual meals and incidentals out of pocket while traveling. Per diem can be claimed via a Concur expense report after their trip and is calculated based on the travel destination. Receipts are not required. For full U-M guidelines, please see SPG 507.10-1 Travel and Business Hosting Expense Policy.

Non-employee (guest/student) travel meals are reimbursable for the actual cost incurred. See Expense Reporting to learn more.

International Travel

The International Travel Policy (which includes U.S. territories) is published in SPG 601.31.


Fly America Act Exception Form

This form must be completed whenever non-U.S. flag air carrier service is used and intended to be charged to a federal project/grant. The completed form must be submitted with the expense report.


Travel Resources

U-M Benefits Office - International Travel

Information for employees and students to prepare for business travel.

Global Michigan

Resources for employees and students planning international travel.

Federal Aviation Administration (FAA)

US General Services Administration (GSA)

Provides per diem rates specific to major cities (both domestic and foreign).