New Xerox Billing and Service portal now available

Procurement Services is retiring the U-M Billing and Service Portal for Xerox devices. Although the old portal remains active, its data will no longer be updated. Effective immediately, you can access the new Xerox Billing and Service Portal. This upgraded portal...

U-M Transitioning Restaurant Purchases to PCard

May 28, 2026 update: The shift from shortcode to PCard at all restaurants for small and large group ordering will be enforced beginning January 1, 2027. As part of our ongoing efforts to expand dining options, improve financial controls, and streamline payment...

Learn about accessible travel booking accommodations

The University of Michigan is committed to ensuring equal access to business travel for all employees. We’re pleased to highlight important accommodation options available for employees with disabilities or medical conditions. Accessibility Challenges with CTP...

CTP enhances Lightning search and booking features

CTP has recently implemented a series of enhancements to the Lightning booking tool designed to improve the user experience. Updated look for itineraries/invoices A fresh new look for the emailed itineraries/invoices after booking, including displaying the traveler’s...

Understand when and how to request an airfare exception

With the university’s updated travel policy, SPG 507.10-1, U-M business airfare must be booked through Collegiate Travel Planners (CTP) for all flights booked on or after July 1, 2025. We recognize, however, that there may be rare situations where booking outside of...

Update your CTP profile before you book your travel

Before booking travel through CTP, it’s essential to ensure your profile is up-to-date. Much of the profile information is pre-populated from the U-M HR system, however, it is important to verify that it is correct. Verify existing information: Full legal name...

Use CTP to book airfare on behalf of university guests

University guests—including students traveling for academic purposes—may book their own airfare and seek reimbursement through the Travel and Business Hosting Expense Report (TBHER). Alternatively, if a U-M employee books airfare on behalf of a university guest, they...